dolibarr/htdocs/core/lib/ticket.lib.php

<?php
/* Copyright (C) 2013-2018	Jean-François FERRY	<hello@librethic.io>
 * Copyright (C) 2016		Christophe Battarel	<christophe@altairis.fr>
 * Copyright (C) 2019-2020  Frédéric France     <frederic.france@netlogic.fr>
 *
 * This program is free software: you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation, either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program.  If not, see <https://www.gnu.org/licenses/>.
 */

/**
 *    \file       core/lib/ticket.lib.php
 *    \ingroup    ticket
 *    \brief        This file is a library for Ticket module
 */

/**
 * Build tabs for admin page
 *
 * @return array
 */
function ticketAdminPrepareHead()
{
	global $langs, $conf;

	$langs->load("ticket");

	$h = 0;
	$head = array();

	$head[$h][0] = DOL_URL_ROOT.'/admin/ticket.php';
	$head[$h][1] = $langs->trans("TicketSettings");
	$head[$h][2] = 'settings';
	$h++;

	$head[$h][0] = DOL_URL_ROOT.'/admin/ticket_extrafields.php';
	$head[$h][1] = $langs->trans("ExtraFieldsTicket");
	$head[$h][2] = 'attributes';
	$h++;

	$head[$h][0] = DOL_URL_ROOT.'/admin/ticket_public.php';
	$head[$h][1] = $langs->trans("PublicInterface");
	$head[$h][2] = 'public';
	$h++;

	// Show more tabs from modules
	// Entries must be declared in modules descriptor with line
	//$this->tabs = array(
	//    'entity:+tabname:Title:@ticket:/ticket/mypage.php?id=__ID__'
	//); // to add new tab
	//$this->tabs = array(
	//    'entity:-tabname:Title:@ticket:/ticket/mypage.php?id=__ID__'
	//); // to remove a tab
	complete_head_from_modules($conf, $langs, null, $head, $h, 'ticketadmin');

	complete_head_from_modules($conf, $langs, null, $head, $h, 'ticketadmin', 'remove');

	return $head;
}

/**
 *  Build tabs for a Ticket object
 *
 *  @param	Ticket	  $object		Object Ticket
 *  @return array				          Array of tabs
 */
function ticket_prepare_head($object)
{
	global $db, $langs, $conf, $user;

	$h = 0;
	$head = array();
	$head[$h][0] = DOL_URL_ROOT.'/ticket/card.php?action=view&track_id='.$object->track_id;
	$head[$h][1] = $langs->trans("Ticket");
	$head[$h][2] = 'tabTicket';
	$h++;

	if (empty($conf->global->MAIN_DISABLE_CONTACTS_TAB) && empty($user->socid) && $conf->societe->enabled) {
		$nbContact = count($object->liste_contact(-1, 'internal')) + count($object->liste_contact(-1, 'external'));
		$head[$h][0] = DOL_URL_ROOT.'/ticket/contact.php?track_id='.$object->track_id;
		$head[$h][1] = $langs->trans('ContactsAddresses');
		if ($nbContact > 0) {
			$head[$h][1] .= '<span class="badge marginleftonlyshort">'.$nbContact.'</span>';
		}
		$head[$h][2] = 'contact';
		$h++;
	}

	complete_head_from_modules($conf, $langs, $object, $head, $h, 'ticket');

	// Attached files
	include_once DOL_DOCUMENT_ROOT.'/core/lib/files.lib.php';
	$upload_dir = $conf->ticket->dir_output."/".$object->ref;
	$nbFiles = count(dol_dir_list($upload_dir, 'files'));
	$head[$h][0] = dol_buildpath('/ticket/document.php', 1).'?id='.$object->id;
	$head[$h][1] = $langs->trans("Documents");
	if ($nbFiles > 0) {
		$head[$h][1] .= '<span class="badge marginleftonlyshort">'.$nbFiles.'</span>';
	}

	$head[$h][2] = 'tabTicketDocument';
	$h++;


	// History
	$ticketViewType = "messaging";
	if (empty($_SESSION['ticket-view-type'])) {
		$_SESSION['ticket-view-type'] = $ticketViewType;
	} else {
		$ticketViewType = $_SESSION['ticket-view-type'];
	}

	if ($ticketViewType == "messaging") {
		$head[$h][0] = DOL_URL_ROOT.'/ticket/messaging.php?track_id='.$object->track_id;
	} else {
		// $ticketViewType == "list"
		$head[$h][0] = DOL_URL_ROOT.'/ticket/agenda.php?track_id='.$object->track_id;
	}
	$head[$h][1] = $langs->trans('Events');
	if (!empty($conf->agenda->enabled) && (!empty($user->rights->agenda->myactions->read) || !empty($user->rights->agenda->allactions->read))) {
		$head[$h][1] .= '/';
		$head[$h][1] .= $langs->trans("Agenda");
	}
	$head[$h][2] = 'tabTicketLogs';
	$h++;

	complete_head_from_modules($conf, $langs, $object, $head, $h, 'ticket', 'remove');

	return $head;
}

/**
 * Return string with full Url. The file qualified is the one defined by relative path in $object->last_main_doc
 *
 * @param   Object	$object				Object
 * @return	string						Url string
 */
function showDirectPublicLink($object)
{
	global $conf, $langs;

	require_once DOL_DOCUMENT_ROOT.'/core/class/CMailFile.class.php';
	$email = CMailFile::getValidAddress($object->origin_email, 2);
	$url = '';
	if ($email) {
		$url = dol_buildpath('/public/ticket/view.php', 3).'?track_id='.$object->track_id.'&email='.$email;
	}

	$out = '';
	if (empty($conf->global->TICKET_ENABLE_PUBLIC_INTERFACE)) {
		$langs->load('errors');
		$out .= '<span class="opacitymedium">'.$langs->trans("ErrorPublicInterfaceNotEnabled").'</span>';
	} else {
		$out .= img_picto('', 'object_globe.png').' <span class="opacitymedium">'.$langs->trans("TicketPublicAccess").'</span><br>';
		if ($url) {
			$out .= '<div class="urllink">';
			$out .= '<input type="text" id="directpubliclink" class="quatrevingtpercentminusx" value="'.$url.'">';
			$out .= '<a href="'.$url.'" target="_blank" rel="noopener">'.img_picto('', 'object_globe.png', 'class="paddingleft"').'</a>';
			$out .= '</div>';
			$out .= ajax_autoselect("directpubliclink", 0);
		} else {
			$out .= '<span class="opacitymedium">'.$langs->trans("TicketNotCreatedFromPublicInterface").'</span>';
		}
	}

	return $out;
}

/**
 *  Generate a random id
 *
 *  @param  int $car Length of string to generate key
 *  @return string
 */
function generate_random_id($car = 16)
{
	$string = "";
	$chaine = "abcdefghijklmnopqrstuvwxyz123456789";
	srand((double) microtime() * 1000000);
	for ($i = 0; $i < $car; $i++) {
		$string .= $chaine[rand() % strlen($chaine)];
	}
	return $string;
}

/**
 * Show header for public pages
 *
 * @param  string $title       Title
 * @param  string $head        Head array
 * @param  int    $disablejs   More content into html header
 * @param  int    $disablehead More content into html header
 * @param  array  $arrayofjs   Array of complementary js files
 * @param  array  $arrayofcss  Array of complementary css files
 * @return void
 */
function llxHeaderTicket($title, $head = "", $disablejs = 0, $disablehead = 0, $arrayofjs = '', $arrayofcss = '')
{
	global $user, $conf, $langs, $mysoc;

	top_htmlhead($head, $title, $disablejs, $disablehead, $arrayofjs, $arrayofcss, 0, 1); // Show html headers

	print '<body id="mainbody" class="publicnewticketform">';
	print '<div class="center">';

	// Define urllogo
	if (!empty($conf->global->TICKET_SHOW_COMPANY_LOGO) || !empty($conf->global->TICKET_PUBLIC_INTERFACE_TOPIC)) {
		// Print logo
		if (!empty($conf->global->TICKET_SHOW_COMPANY_LOGO)) {
			$urllogo = DOL_URL_ROOT.'/theme/common/login_logo.png';

			if (!empty($mysoc->logo_small) && is_readable($conf->mycompany->dir_output.'/logos/thumbs/'.$mysoc->logo_small)) {
				$urllogo = DOL_URL_ROOT.'/viewimage.php?modulepart=mycompany&amp;entity='.$conf->entity.'&amp;file='.urlencode('logos/thumbs/'.$mysoc->logo_small);
			} elseif (!empty($mysoc->logo) && is_readable($conf->mycompany->dir_output.'/logos/'.$mysoc->logo)) {
				$urllogo = DOL_URL_ROOT.'/viewimage.php?modulepart=mycompany&amp;entity='.$conf->entity.'&amp;file='.urlencode('logos/'.$mysoc->logo);
			} elseif (is_readable(DOL_DOCUMENT_ROOT.'/theme/dolibarr_logo.svg')) {
				$urllogo = DOL_URL_ROOT.'/theme/dolibarr_logo.svg';
			}
		}
	}

	// Output html code for logo
	if ($urllogo || !empty($conf->global->TICKET_PUBLIC_INTERFACE_TOPIC)) {
		print '<div class="backgreypublicpayment">';
		print '<div class="logopublicpayment">';
		if ($urllogo) {
			print '<a href="'.($conf->global->TICKET_URL_PUBLIC_INTERFACE ? $conf->global->TICKET_URL_PUBLIC_INTERFACE : dol_buildpath('/public/ticket/index.php', 1)).'">';
			print '<img id="dolpaymentlogo" src="'.$urllogo.'"';
			print '>';
			print '</a>';
		}
		if (!empty($conf->global->TICKET_PUBLIC_INTERFACE_TOPIC)) {
			print '<div class="clearboth"></div><strong>'.($conf->global->TICKET_PUBLIC_INTERFACE_TOPIC ? $conf->global->TICKET_PUBLIC_INTERFACE_TOPIC : $langs->trans("TicketSystem")).'</strong>';
		}
		print '</div>';
		if (empty($conf->global->MAIN_HIDE_POWERED_BY)) {
			print '<div class="poweredbypublicpayment opacitymedium right"><a class="poweredbyhref" href="https://www.dolibarr.org?utm_medium=website&utm_source=poweredby" target="dolibarr" rel="noopener">'.$langs->trans("PoweredBy").'<br><img src="'.DOL_URL_ROOT.'/theme/dolibarr_logo.svg" width="80px"></a></div>';
		}
		print '</div>';
	}

	if (!empty($conf->global->TICKET_IMAGE_PUBLIC_INTERFACE)) {
		print '<div class="backimagepublicticket">';
		print '<img id="idRECRUITMENT_IMAGE_PUBLIC_INTERFACE" src="'.$conf->global->MEMBER_IMAGE_PUBLIC_REGISTRATION.'">';
		print '</div>';
	}

	print '</div>';

	print '<div class="ticketlargemargin">';
}



/**
 *    	Show html area with actions for ticket messaging.
 *      Note: Global parameter $param must be defined.
 *
 * 		@param	Conf		       $conf		   Object conf
 * 		@param	Translate	       $langs		   Object langs
 * 		@param	DoliDB		       $db			   Object db
 * 		@param	mixed			   $filterobj	   Filter on object Adherent|Societe|Project|Product|CommandeFournisseur|Dolresource|Ticket|... to list events linked to an object
 * 		@param	Contact		       $objcon		   Filter on object contact to filter events on a contact
 *      @param  int			       $noprint        Return string but does not output it
 *      @param  string		       $actioncode     Filter on actioncode
 *      @param  string             $donetodo       Filter on event 'done' or 'todo' or ''=nofilter (all).
 *      @param  array              $filters        Filter on other fields
 *      @param  string             $sortfield      Sort field
 *      @param  string             $sortorder      Sort order
 *      @return	string|void				           Return html part or void if noprint is 1
 */
function show_ticket_messaging($conf, $langs, $db, $filterobj, $objcon = '', $noprint = 0, $actioncode = '', $donetodo = 'done', $filters = array(), $sortfield = 'a.datep,a.id', $sortorder = 'DESC')
{
	global $user, $conf;
	global $form;

	global $param, $massactionbutton;

	dol_include_once('/comm/action/class/actioncomm.class.php');

	// Check parameters
	if (!is_object($filterobj) && !is_object($objcon)) {
		dol_print_error('', 'BadParameter');
	}

	$histo = array();
	$numaction = 0;
	$now = dol_now();

	$sortfield_list = explode(',', $sortfield);
	$sortfield_label_list = array('a.id' => 'id', 'a.datep' => 'dp', 'a.percent' => 'percent');
	$sortfield_new_list = array();
	foreach ($sortfield_list as $sortfield_value) {
		$sortfield_new_list[] = $sortfield_label_list[trim($sortfield_value)];
	}
	$sortfield_new = implode(',', $sortfield_new_list);

	if (!empty($conf->agenda->enabled)) {
		// Search histo on actioncomm
		if (is_object($objcon) && $objcon->id > 0) {
			$sql = "SELECT DISTINCT a.id, a.label as label,";
		} else {
			$sql = "SELECT a.id, a.label as label,";
		}
		$sql .= " a.datep as dp,";
		$sql .= " a.note as message,";
		$sql .= " a.datep2 as dp2,";
		$sql .= " a.percent as percent, 'action' as type,";
		$sql .= " a.fk_element, a.elementtype,";
		$sql .= " a.fk_contact,";
		$sql .= " c.code as acode, c.libelle as alabel, c.picto as apicto,";
		$sql .= " u.rowid as user_id, u.login as user_login, u.photo as user_photo, u.firstname as user_firstname, u.lastname as user_lastname";
		if (is_object($filterobj) && get_class($filterobj) == 'Societe') {
			$sql .= ", sp.lastname, sp.firstname";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') {
			$sql .= ", m.lastname, m.firstname";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') {
			$sql .= ", o.ref";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Product') {
			$sql .= ", o.ref";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') {
			$sql .= ", o.ref";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'BOM') {
			$sql .= ", o.ref";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat') {
			$sql .= ", o.ref";
		}
		$sql .= " FROM ".MAIN_DB_PREFIX."actioncomm as a";
		$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."user as u on u.rowid = a.fk_user_action";
		$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_actioncomm as c ON a.fk_action = c.id";

		$force_filter_contact = false;
		if (is_object($objcon) && $objcon->id > 0) {
			$force_filter_contact = true;
			$sql .= " INNER JOIN ".MAIN_DB_PREFIX."actioncomm_resources as r ON a.id = r.fk_actioncomm";
			$sql .= " AND r.element_type = '".$db->escape($objcon->table_element)."' AND r.fk_element = ".((int) $objcon->id);
		}

		if (is_object($filterobj) && get_class($filterobj) == 'Societe') {
			$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."socpeople as sp ON a.fk_contact = sp.rowid";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Dolresource') {
			$sql .= " INNER JOIN ".MAIN_DB_PREFIX."element_resources as er";
			$sql .= " ON er.resource_type = 'dolresource'";
			$sql .= " AND er.element_id = a.id";
			$sql .= " AND er.resource_id = ".((int) $filterobj->id);
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') {
			$sql .= ", ".MAIN_DB_PREFIX."adherent as m";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') {
			$sql .= ", ".MAIN_DB_PREFIX."commande_fournisseur as o";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Product') {
			$sql .= ", ".MAIN_DB_PREFIX."product as o";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') {
			$sql .= ", ".MAIN_DB_PREFIX."ticket as o";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'BOM') {
			$sql .= ", ".MAIN_DB_PREFIX."bom_bom as o";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat') {
			$sql .= ", ".MAIN_DB_PREFIX."contrat as o";
		}

		$sql .= " WHERE a.entity IN (".getEntity('agenda').")";
		if ($force_filter_contact === false) {
			if (is_object($filterobj) && in_array(get_class($filterobj), array('Societe', 'Client', 'Fournisseur')) && $filterobj->id) {
				$sql .= " AND a.fk_soc = ".((int) $filterobj->id);
			} elseif (is_object($filterobj) && get_class($filterobj) == 'Project' && $filterobj->id) {
				$sql .= " AND a.fk_project = ".((int) $filterobj->id);
			} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') {
				$sql .= " AND a.fk_element = m.rowid AND a.elementtype = 'member'";
				if ($filterobj->id) {
					$sql .= " AND a.fk_element = ".((int) $filterobj->id);
				}
			} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') {
				$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'order_supplier'";
				if ($filterobj->id) {
					$sql .= " AND a.fk_element = ".((int) $filterobj->id);
				}
			} elseif (is_object($filterobj) && get_class($filterobj) == 'Product') {
				$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'product'";
				if ($filterobj->id) {
					$sql .= " AND a.fk_element = ".((int) $filterobj->id);
				}
			} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') {
				$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'ticket'";
				if ($filterobj->id) {
					$sql .= " AND a.fk_element = ".((int) $filterobj->id);
				}
			} elseif (is_object($filterobj) && get_class($filterobj) == 'BOM') {
				$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'bom'";
				if ($filterobj->id) {
					$sql .= " AND a.fk_element = ".((int) $filterobj->id);
				}
			} elseif (is_object($filterobj) && get_class($filterobj) == 'Contrat') {
				$sql .= " AND a.fk_element = o.rowid AND a.elementtype = 'contract'";
				if ($filterobj->id) {
					$sql .= " AND a.fk_element = ".((int) $filterobj->id);
				}
			}
		}

		// Condition on actioncode
		if (!empty($actioncode)) {
			if (empty($conf->global->AGENDA_USE_EVENT_TYPE)) {
				if ($actioncode == 'AC_NON_AUTO') {
					$sql .= " AND c.type != 'systemauto'";
				} elseif ($actioncode == 'AC_ALL_AUTO') {
					$sql .= " AND c.type = 'systemauto'";
				} else {
					if ($actioncode == 'AC_OTH') {
						$sql .= " AND c.type != 'systemauto'";
					} elseif ($actioncode == 'AC_OTH_AUTO') {
						$sql .= " AND c.type = 'systemauto'";
					}
				}
			} else {
				if ($actioncode == 'AC_NON_AUTO') {
					$sql .= " AND c.type != 'systemauto'";
				} elseif ($actioncode == 'AC_ALL_AUTO') {
					$sql .= " AND c.type = 'systemauto'";
				} else {
					$sql .= " AND c.code = '".$db->escape($actioncode)."'";
				}
			}
		}
		if ($donetodo == 'todo') {
			$sql .= " AND ((a.percent >= 0 AND a.percent < 100) OR (a.percent = -1 AND a.datep > '".$db->idate($now)."'))";
		} elseif ($donetodo == 'done') {
			$sql .= " AND (a.percent = 100 OR (a.percent = -1 AND a.datep <= '".$db->idate($now)."'))";
		}
		if (is_array($filters) && $filters['search_agenda_label']) {
			$sql .= natural_search('a.label', $filters['search_agenda_label']);
		}
	}

	// Add also event from emailings. TODO This should be replaced by an automatic event ? May be it's too much for very large emailing.
	if (!empty($conf->mailing->enabled) && !empty($objcon->email)
		&& (empty($actioncode) || $actioncode == 'AC_OTH_AUTO' || $actioncode == 'AC_EMAILING')) {
		$langs->load("mails");

		$sql2 = "SELECT m.rowid as id, m.titre as label, mc.date_envoi as dp, mc.date_envoi as dp2, '100' as percent, 'mailing' as type";
		$sql2 .= ", null as fk_element, '' as elementtype, null as contact_id";
		$sql2 .= ", 'AC_EMAILING' as acode, '' as alabel, '' as apicto";
		$sql2 .= ", u.rowid as user_id, u.login as user_login, u.photo as user_photo, u.firstname as user_firstname, u.lastname as user_lastname"; // User that valid action
		if (is_object($filterobj) && get_class($filterobj) == 'Societe') {
			$sql2 .= ", '' as lastname, '' as firstname";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Adherent') {
			$sql2 .= ", '' as lastname, '' as firstname";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'CommandeFournisseur') {
			$sql2 .= ", '' as ref";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Product') {
			$sql2 .= ", '' as ref";
		} elseif (is_object($filterobj) && get_class($filterobj) == 'Ticket') {
			$sql2 .= ", '' as ref";
		}
		$sql2 .= " FROM ".MAIN_DB_PREFIX."mailing as m, ".MAIN_DB_PREFIX."mailing_cibles as mc, ".MAIN_DB_PREFIX."user as u";
		$sql2 .= " WHERE mc.email = '".$db->escape($objcon->email)."'"; // Search is done on email.
		$sql2 .= " AND mc.statut = 1";
		$sql2 .= " AND u.rowid = m.fk_user_valid";
		$sql2 .= " AND mc.fk_mailing=m.rowid";
	}

	if (!empty($sql) && !empty($sql2)) {
		$sql = $sql." UNION ".$sql2;
	} elseif (empty($sql) && !empty($sql2)) {
		$sql = $sql2;
	}

	// TODO Add limit in nb of results
	if ($sql) {	// May not be defined if module Agenda is not enabled and mailing module disabled too
		$sql .= $db->order($sortfield_new, $sortorder);

		dol_syslog("company.lib::show_actions_done", LOG_DEBUG);
		$resql = $db->query($sql);
		if ($resql) {
			$i = 0;
			$num = $db->num_rows($resql);

			while ($i < $num) {
				$obj = $db->fetch_object($resql);

				if ($obj->type == 'action') {
					$contactaction = new ActionComm($db);
					$contactaction->id = $obj->id;
					$result = $contactaction->fetchResources();
					if ($result < 0) {
						dol_print_error($db);
						setEventMessage("company.lib::show_actions_done Error fetch ressource", 'errors');
					}

					//if ($donetodo == 'todo') $sql.= " AND ((a.percent >= 0 AND a.percent < 100) OR (a.percent = -1 AND a.datep > '".$db->idate($now)."'))";
					//elseif ($donetodo == 'done') $sql.= " AND (a.percent = 100 OR (a.percent = -1 AND a.datep <= '".$db->idate($now)."'))";
					$tododone = '';
					if (($obj->percent >= 0 and $obj->percent < 100) || ($obj->percent == -1 && $obj->datep > $now)) {
						$tododone = 'todo';
					}

					$histo[$numaction] = array(
						'type'=>$obj->type,
						'tododone'=>$tododone,
						'id'=>$obj->id,
						'datestart'=>$db->jdate($obj->dp),
						'dateend'=>$db->jdate($obj->dp2),
						'note'=>$obj->label,
						'message'=>$obj->message,
						'percent'=>$obj->percent,

						'userid'=>$obj->user_id,
						'login'=>$obj->user_login,
						'userfirstname'=>$obj->user_firstname,
						'userlastname'=>$obj->user_lastname,
						'userphoto'=>$obj->user_photo,

						'contact_id'=>$obj->fk_contact,
						'socpeopleassigned' => $contactaction->socpeopleassigned,
						'lastname'=>$obj->lastname,
						'firstname'=>$obj->firstname,
						'fk_element'=>$obj->fk_element,
						'elementtype'=>$obj->elementtype,
						// Type of event
						'acode'=>$obj->acode,
						'alabel'=>$obj->alabel,
						'libelle'=>$obj->alabel, // deprecated
						'apicto'=>$obj->apicto
					);
				} else {
					$histo[$numaction] = array(
						'type'=>$obj->type,
						'tododone'=>'done',
						'id'=>$obj->id,
						'datestart'=>$db->jdate($obj->dp),
						'dateend'=>$db->jdate($obj->dp2),
						'note'=>$obj->label,
						'message'=>$obj->message,
						'percent'=>$obj->percent,
						'acode'=>$obj->acode,

						'userid'=>$obj->user_id,
						'login'=>$obj->user_login,
						'userfirstname'=>$obj->user_firstname,
						'userlastname'=>$obj->user_lastname,
						'userphoto'=>$obj->user_photo
					);
				}

				$numaction++;
				$i++;
			}
		} else {
			dol_print_error($db);
		}
	}

	// Set $out to sow events
	$out = '';

	if (empty($conf->agenda->enabled)) {
		$langs->loadLangs(array("admin", "errors"));
		$out = info_admin($langs->trans("WarningModuleXDisabledSoYouMayMissEventHere", $langs->transnoentitiesnoconv("Module2400Name")), 0, 0, 'warning');
	}

	if (!empty($conf->agenda->enabled) || (!empty($conf->mailing->enabled) && !empty($objcon->email))) {
		$delay_warning = $conf->global->MAIN_DELAY_ACTIONS_TODO * 24 * 60 * 60;

		require_once DOL_DOCUMENT_ROOT.'/comm/action/class/actioncomm.class.php';
		include_once DOL_DOCUMENT_ROOT.'/core/lib/functions2.lib.php';
		require_once DOL_DOCUMENT_ROOT.'/core/class/html.formactions.class.php';
		require_once DOL_DOCUMENT_ROOT.'/contact/class/contact.class.php';

		$formactions = new FormActions($db);

		$actionstatic = new ActionComm($db);
		$userstatic = new User($db);
		$contactstatic = new Contact($db);
		$userGetNomUrlCache = array();

		$out .= '<div class="filters-container" >';
		$out .= '<form name="listactionsfilter" class="listactionsfilter" action="'.$_SERVER["PHP_SELF"].'" method="POST">';
		$out .= '<input type="hidden" name="token" value="'.newToken().'">';

		if ($objcon && get_class($objcon) == 'Contact' &&
			(is_null($filterobj) || get_class($filterobj) == 'Societe')) {
			$out .= '<input type="hidden" name="id" value="'.$objcon->id.'" />';
		} else {
			$out .= '<input type="hidden" name="id" value="'.$filterobj->id.'" />';
		}
		if ($filterobj && get_class($filterobj) == 'Societe') {
			$out .= '<input type="hidden" name="socid" value="'.$filterobj->id.'" />';
		}

		$out .= "\n";

		$out .= '<div class="div-table-responsive-no-min">';
		$out .= '<table class="noborder borderbottom centpercent">';

		$out .= '<tr class="liste_titre">';

		$out .= getTitleFieldOfList('Date', 0, $_SERVER["PHP_SELF"], 'a.datep', '', $param, '', $sortfield, $sortorder, '')."\n";

		$out .= '<th class="liste_titre"><strong class="hideonsmartphone">'.$langs->trans("Search").' : </strong></th>';
		if ($donetodo) {
			$out .= '<th class="liste_titre"></th>';
		}
		$out .= '<th class="liste_titre">';
		$out .= '<span class="fas fa-square inline-block fawidth30" style=" color: #ddd;" title="'.$langs->trans("ActionType").'"></span>';
		//$out .= img_picto($langs->trans("Type"), 'type');
		$out .= $formactions->select_type_actions($actioncode, "actioncode", '', empty($conf->global->AGENDA_USE_EVENT_TYPE) ? 1 : -1, 0, 0, 1, 'minwidth200imp');
		$out .= '</th>';
		$out .= '<th class="liste_titre maxwidth100onsmartphone">';
		$out .= '<input type="text" class="maxwidth100onsmartphone" name="search_agenda_label" value="'.$filters['search_agenda_label'].'" placeholder="'.$langs->trans("Label").'">';
		$out .= '</th>';

		$out .= '<th class="liste_titre width50 middle">';
		$searchpicto = $form->showFilterAndCheckAddButtons($massactionbutton ? 1 : 0, 'checkforselect', 1);
		$out .= $searchpicto;
		$out .= '</th>';
		$out .= '</tr>';


		$out .= '</table>';

		$out .= '</form>';
		$out .= '</div>';

		$out .= "\n";

		$out .= '<ul class="timeline">';

		if ($donetodo) {
			$tmp = '';
			if (get_class($filterobj) == 'Societe') {
				$tmp .= '<a href="'.DOL_URL_ROOT.'/comm/action/list.php?action=show_list&socid='.$filterobj->id.'&status=done">';
			}
			$tmp .= ($donetodo != 'done' ? $langs->trans("ActionsToDoShort") : '');
			$tmp .= ($donetodo != 'done' && $donetodo != 'todo' ? ' / ' : '');
			$tmp .= ($donetodo != 'todo' ? $langs->trans("ActionsDoneShort") : '');
			//$out.=$langs->trans("ActionsToDoShort").' / '.$langs->trans("ActionsDoneShort");
			if (get_class($filterobj) == 'Societe') {
				$tmp .= '</a>';
			}
			$out .= getTitleFieldOfList($tmp);
		}


		//require_once DOL_DOCUMENT_ROOT.'/comm/action/class/cactioncomm.class.php';
		//$caction=new CActionComm($db);
		//$arraylist=$caction->liste_array(1, 'code', '', (empty($conf->global->AGENDA_USE_EVENT_TYPE)?1:0), '', 1);

		$actualCycleDate = false;

		foreach ($histo as $key => $value) {
			$actionstatic->fetch($histo[$key]['id']); // TODO Do we need this, we already have a lot of data of line into $histo

			$actionstatic->type_picto = $histo[$key]['apicto'];
			$actionstatic->type_code = $histo[$key]['acode'];

			$url = DOL_URL_ROOT.'/comm/action/card.php?id='.$histo[$key]['id'];

			$tmpa = dol_getdate($histo[$key]['datestart'], false);
			if ($actualCycleDate !== $tmpa['year'].'-'.$tmpa['yday']) {
				$actualCycleDate = $tmpa['year'].'-'.$tmpa['yday'];
				$out .= '<!-- timeline time label -->';
				$out .= '<li class="time-label">';
				$out .= '<span class="timeline-badge-date">';
				$out .= dol_print_date($histo[$key]['datestart'], 'daytext', 'tzuserrel', $langs);
				$out .= '</span>';
				$out .= '</li>';
				$out .= '<!-- /.timeline-label -->';
			}


			$out .= '<!-- timeline item -->'."\n";
			$out .= '<li class="timeline-code-'.strtolower($actionstatic->code).'">';

			$out .= getTicketTimelineIcon($actionstatic, $histo, $key);

			$out .= '<div class="timeline-item">'."\n";

			$out .= '<span class="timeline-header-action">';

			if (isset($histo[$key]['type']) && $histo[$key]['type'] == 'mailing') {
				$out .= '<a class="timeline-btn" href="'.DOL_URL_ROOT.'/comm/mailing/card.php?id='.$histo[$key]['id'].'">'.img_object($langs->trans("ShowEMailing"), "email").' ';
				$out .= $histo[$key]['id'];
				$out .= '</a> ';
			} else {
				$out .= $actionstatic->getNomUrl(1, -1, 'valignmiddle').' ';
			}

			//if ($user->rights->agenda->allactions->read || $actionstatic->authorid == $user->id)
			//{
			//	$out.='<a href="'.$url.'" class="timeline-btn" title="'.$langs->trans('Show').'" ><i class="fa fa-calendar" ></i>'.$langs->trans('Show').'</a>';
			//}

			if ($user->rights->agenda->allactions->create ||
				(($actionstatic->authorid == $user->id || $actionstatic->userownerid == $user->id) && $user->rights->agenda->myactions->create)) {
				$out .= '<a class="timeline-btn" href="'.DOL_MAIN_URL_ROOT.'/comm/action/card.php?action=edit&id='.$actionstatic->id.'"><i class="fa fa-pencil" title="'.$langs->trans("Modify").'" ></i></a>';
			}

			$out .= '</span>';
			// Date
			$out .= '<span class="time"><i class="fa fa-clock-o"></i> ';
			$out .= dol_print_date($histo[$key]['datestart'], 'dayhour', 'tzuserrel');
			if ($histo[$key]['dateend'] && $histo[$key]['dateend'] != $histo[$key]['datestart']) {
				$tmpa = dol_getdate($histo[$key]['datestart'], true);
				$tmpb = dol_getdate($histo[$key]['dateend'], true);
				if ($tmpa['mday'] == $tmpb['mday'] && $tmpa['mon'] == $tmpb['mon'] && $tmpa['year'] == $tmpb['year']) {
					$out .= '-'.dol_print_date($histo[$key]['dateend'], 'hour', 'tzuserrel');
				} else {
					$out .= '-'.dol_print_date($histo[$key]['dateend'], 'dayhour', 'tzuserrel');
				}
			}
			$late = 0;
			if ($histo[$key]['percent'] == 0 && $histo[$key]['datestart'] && $histo[$key]['datestart'] < ($now - $delay_warning)) {
				$late = 1;
			}
			if ($histo[$key]['percent'] == 0 && !$histo[$key]['datestart'] && $histo[$key]['dateend'] && $histo[$key]['datestart'] < ($now - $delay_warning)) {
				$late = 1;
			}
			if ($histo[$key]['percent'] > 0 && $histo[$key]['percent'] < 100 && $histo[$key]['dateend'] && $histo[$key]['dateend'] < ($now - $delay_warning)) {
				$late = 1;
			}
			if ($histo[$key]['percent'] > 0 && $histo[$key]['percent'] < 100 && !$histo[$key]['dateend'] && $histo[$key]['datestart'] && $histo[$key]['datestart'] < ($now - $delay_warning)) {
				$late = 1;
			}
			if ($late) {
				$out .= img_warning($langs->trans("Late")).' ';
			}
			$out .= "</span>\n";

			// Ref
			$out .= '<h3 class="timeline-header">';

			// Author of event
			$out .= '<span class="messaging-author">';
			if ($histo[$key]['userid'] > 0) {
				if (!isset($userGetNomUrlCache[$histo[$key]['userid']])) { // is in cache ?
					$userstatic->fetch($histo[$key]['userid']);
					$userGetNomUrlCache[$histo[$key]['userid']] = $userstatic->getNomUrl(-1, '', 0, 0, 16, 0, 'firstelselast', '');
				}
				$out .= $userGetNomUrlCache[$histo[$key]['userid']];
			}
			$out .= '</span>';

			// Title
			$out .= ' <span class="messaging-title">';

			if ($actionstatic->code == 'TICKET_MSG') {
				$out .= $langs->trans('TicketNewMessage');
			} elseif ($actionstatic->code == 'TICKET_MSG_PRIVATE') {
				$out .= $langs->trans('TicketNewMessage').' <em>('.$langs->trans('Private').')</em>';
			} else {
				if (isset($histo[$key]['type']) && $histo[$key]['type'] == 'action') {
					$transcode = $langs->trans("Action".$histo[$key]['acode']);
					$libelle = ($transcode != "Action".$histo[$key]['acode'] ? $transcode : $histo[$key]['alabel']);
					$libelle = $histo[$key]['note'];
					$actionstatic->id = $histo[$key]['id'];
					$out .= dol_trunc($libelle, 120);
				}
				if (isset($histo[$key]['type']) && $histo[$key]['type'] == 'mailing') {
					$out .= '<a href="'.DOL_URL_ROOT.'/comm/mailing/card.php?id='.$histo[$key]['id'].'">'.img_object($langs->trans("ShowEMailing"), "email").' ';
					$transcode = $langs->trans("Action".$histo[$key]['acode']);
					$libelle = ($transcode != "Action".$histo[$key]['acode'] ? $transcode : 'Send mass mailing');
					$out .= dol_trunc($libelle, 120);
				}
			}

			$out .= '</span>';

			$out .= '</h3>';

			if (!empty($histo[$key]['message'])
				&& $actionstatic->code != 'AC_TICKET_CREATE'
				&& $actionstatic->code != 'AC_TICKET_MODIFY'
			) {
				$out .= '<div class="timeline-body">';
				$out .= $histo[$key]['message'];
				$out .= '</div>';
			}

			// Timeline footer
			$footer = '';

			// Contact for this action
			if (isset($histo[$key]['socpeopleassigned']) && is_array($histo[$key]['socpeopleassigned']) && count($histo[$key]['socpeopleassigned']) > 0) {
				$contactList = '';
				foreach ($histo[$key]['socpeopleassigned'] as $cid => $Tab) {
					$contact = new Contact($db);
					$result = $contact->fetch($cid);

					if ($result < 0) {
						dol_print_error($db, $contact->error);
					}

					if ($result > 0) {
						$contactList .= !empty($contactList) ? ', ' : '';
						$contactList .= $contact->getNomUrl(1);
						if (isset($histo[$key]['acode']) && $histo[$key]['acode'] == 'AC_TEL') {
							if (!empty($contact->phone_pro)) {
								$contactList .= '('.dol_print_phone($contact->phone_pro).')';
							}
						}
					}
				}

				$footer .= $langs->trans('ActionOnContact').' : '.$contactList;
			} elseif (empty($objcon->id) && isset($histo[$key]['contact_id']) && $histo[$key]['contact_id'] > 0) {
				$contact = new Contact($db);
				$result = $contact->fetch($histo[$key]['contact_id']);

				if ($result < 0) {
					dol_print_error($db, $contact->error);
				}

				if ($result > 0) {
					$footer .= $contact->getNomUrl(1);
					if (isset($histo[$key]['acode']) && $histo[$key]['acode'] == 'AC_TEL') {
						if (!empty($contact->phone_pro)) {
							$footer .= '('.dol_print_phone($contact->phone_pro).')';
						}
					}
				}
			}

			$documents = getTicketActionCommEcmList($actionstatic);
			if (!empty($documents)) {
				$footer .= '<div class="timeline-documents-container">';
				foreach ($documents as $doc) {
					$footer .= '<span id="document_'.$doc->id.'" class="timeline-documents" ';
					$footer .= ' data-id="'.$doc->id.'" ';
					$footer .= ' data-path="'.$doc->filepath.'"';
					$footer .= ' data-filename="'.dol_escape_htmltag($doc->filename).'" ';
					$footer .= '>';

					$filePath = DOL_DATA_ROOT.'/'.$doc->filepath.'/'.$doc->filename;
					$mime = dol_mimetype($filePath);
					$file = $actionstatic->id.'/'.$doc->filename;
					$thumb = $actionstatic->id.'/thumbs/'.substr($doc->filename, 0, strrpos($doc->filename, '.')).'_mini'.substr($doc->filename, strrpos($doc->filename, '.'));
					$doclink = dol_buildpath('document.php', 1).'?modulepart=actions&attachment=0&file='.urlencode($file).'&entity='.$conf->entity;
					$viewlink = dol_buildpath('viewimage.php', 1).'?modulepart=actions&file='.urlencode($thumb).'&entity='.$conf->entity;

					$mimeAttr = ' mime="'.$mime.'" ';
					$class = '';
					if (in_array($mime, array('image/png', 'image/jpeg', 'application/pdf'))) {
						$class .= ' documentpreview';
					}

					$footer .= '<a href="'.$doclink.'" class="btn-link '.$class.'" target="_blank"  '.$mimeAttr.' >';
					$footer .= img_mime($filePath).' '.$doc->filename;
					$footer .= '</a>';

					$footer .= '</span>';
				}
				$footer .= '</div>';
			}

			if (!empty($footer)) {
				$out .= '<div class="timeline-footer">'.$footer.'</div>';
			}

			$out .= '</div>'."\n"; // end timeline-item

			$out .= '</li>';
			$out .= '<!-- END timeline item -->';

			$i++;
		}
		$out .= "</ul>\n";
	}

	if ($noprint) {
		return $out;
	} else {
		print $out;
	}
}

/**
 * Get timeline icon
 * @param ActionComm $actionstatic actioncomm
 * @param array $histo histo
 * @param int $key key
 * @return string
 */
function getTicketTimelineIcon($actionstatic, &$histo, $key)
{
	global $conf, $langs;
	$out = '<!-- timeline icon -->'."\n";
	$iconClass = 'fa fa-comments';
	$img_picto = '';
	$colorClass = '';
	$pictoTitle = '';

	if ($histo[$key]['percent'] == -1) {
		$colorClass = 'timeline-icon-not-applicble';
		$pictoTitle = $langs->trans('StatusNotApplicable');
	} elseif ($histo[$key]['percent'] == 0) {
		$colorClass = 'timeline-icon-todo';
		$pictoTitle = $langs->trans('StatusActionToDo').' (0%)';
	} elseif ($histo[$key]['percent'] > 0 && $histo[$key]['percent'] < 100) {
		$colorClass = 'timeline-icon-in-progress';
		$pictoTitle = $langs->trans('StatusActionInProcess').' ('.$histo[$key]['percent'].'%)';
	} elseif ($histo[$key]['percent'] >= 100) {
		$colorClass = 'timeline-icon-done';
		$pictoTitle = $langs->trans('StatusActionDone').' (100%)';
	}

	if ($actionstatic->code == 'AC_TICKET_CREATE') {
		$iconClass = 'fa fa-ticket';
	} elseif ($actionstatic->code == 'AC_TICKET_MODIFY') {
		$iconClass = 'fa fa-pencilxxx';
	} elseif ($actionstatic->code == 'TICKET_MSG') {
		$iconClass = 'fa fa-comments';
	} elseif ($actionstatic->code == 'TICKET_MSG_PRIVATE') {
		$iconClass = 'fa fa-mask';
	} elseif (!empty($conf->global->AGENDA_USE_EVENT_TYPE)) {
		if ($actionstatic->type_picto) {
			$img_picto = img_picto('', $actionstatic->type_picto);
		} else {
			if ($actionstatic->type_code == 'AC_RDV') {
				$iconClass = 'fa fa-handshake';
			} elseif ($actionstatic->type_code == 'AC_TEL') {
				$iconClass = 'fa fa-phone';
			} elseif ($actionstatic->type_code == 'AC_FAX') {
				$iconClass = 'fa fa-fax';
			} elseif ($actionstatic->type_code == 'AC_EMAIL') {
				$iconClass = 'fa fa-envelope';
			} elseif ($actionstatic->type_code == 'AC_INT') {
				$iconClass = 'fa fa-shipping-fast';
			} elseif ($actionstatic->type_code == 'AC_OTH_AUTO') {
				$iconClass = 'fa fa-robot';
			} elseif (!preg_match('/_AUTO/', $actionstatic->type_code)) {
				$iconClass = 'fa fa-robot';
			}
		}
	}

	$out .= '<i class="'.$iconClass.' '.$colorClass.'" title="'.$pictoTitle.'">'.$img_picto.'</i>'."\n";
	return $out;
}

/**
 * getTicketActionCommEcmList
 *
 * @param	ActionComm		$object			Object ActionComm
 * @return 	array							Array of documents in index table
 */
function getTicketActionCommEcmList($object)
{
	global $conf, $db;

	$documents = array();

	$sql = 'SELECT ecm.rowid as id, ecm.src_object_type, ecm.src_object_id, ecm.filepath, ecm.filename';
	$sql .= ' FROM '.MAIN_DB_PREFIX.'ecm_files ecm';
	$sql .= " WHERE ecm.filepath = 'agenda/".((int) $object->id)."'";
	//$sql.= " ecm.src_object_type = '".$db->escape($object->element)."' AND ecm.src_object_id = ".((int) $object->id); // Old version didn't add object_type during upload
	$sql .= ' ORDER BY ecm.position ASC';

	$resql = $db->query($sql);
	if ($resql) {
		if ($db->num_rows($resql)) {
			while ($obj = $db->fetch_object($resql)) {
				$documents[$obj->id] = $obj;
			}
		}
	}

	return $documents;
}