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- <?php
- /* Copyright (C) 2013-2018 Jean-François FERRY <hello@librethic.io>
- * Copyright (C) 2016 Christophe Battarel <christophe@altairis.fr>
- * Copyright (C) 2022-2023 Udo Tamm <dev@dolibit.de>
- * Copyright (C) 2023 Alexandre Spangaro <aspangaro@easya.solutions>
- *
- * This program is free software: you can redistribute it and/or modify
- * it under the terms of the GNU General Public License as published by
- * the Free Software Foundation, either version 3 of the License, or
- * (at your option) any later version.
- *
- * This program is distributed in the hope that it will be useful,
- * but WITHOUT ANY WARRANTY; without even the implied warranty of
- * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
- * GNU General Public License for more details.
- *
- * You should have received a copy of the GNU General Public License
- * along with this program. If not, see <https://www.gnu.org/licenses/>.
- */
- /**
- * \file htdocs/admin/ticket.php
- * \ingroup ticket
- * \brief Page to setup module ticket
- */
- // Load Dolibarr environment
- require '../main.inc.php';
- require_once DOL_DOCUMENT_ROOT."/core/class/html.formcategory.class.php";
- require_once DOL_DOCUMENT_ROOT."/core/lib/admin.lib.php";
- require_once DOL_DOCUMENT_ROOT."/core/lib/ticket.lib.php";
- require_once DOL_DOCUMENT_ROOT."/ticket/class/ticket.class.php";
- // Load translation files required by the page
- $langs->loadLangs(array("admin", "ticket"));
- // Access control
- if (!$user->admin) {
- accessforbidden();
- }
- // Parameters
- $value = GETPOST('value', 'alpha');
- $action = GETPOST('action', 'aZ09');
- $modulepart = GETPOST('modulepart', 'aZ09'); // Used by actions_setmoduleoptions.inc.php
- $label = GETPOST('label', 'alpha');
- $scandir = GETPOST('scandir', 'alpha');
- $type = 'ticket';
- $error = 0;
- $reg = array();
- /*
- * Actions
- */
- include DOL_DOCUMENT_ROOT.'/core/actions_setmoduleoptions.inc.php';
- if ($action == 'updateMask') {
- $maskconstticket = GETPOST('maskconstticket', 'aZ09');
- $maskticket = GETPOST('maskticket', 'alpha');
- if ($maskconstticket && preg_match('/_MASK$/', $maskconstticket)) {
- $res = dolibarr_set_const($db, $maskconstticket, $maskticket, 'chaine', 0, '', $conf->entity);
- }
- if (!($res > 0)) {
- $error++;
- }
- if (!$error) {
- setEventMessages($langs->trans("SetupSaved"), null, 'mesgs');
- } else {
- setEventMessages($langs->trans("Error"), null, 'errors');
- }
- } elseif ($action == 'set') {
- // Activate a model
- $ret = addDocumentModel($value, $type, $label, $scandir);
- } elseif ($action == 'del') {
- $ret = delDocumentModel($value, $type);
- if ($ret > 0) {
- if ($conf->global->TICKET_ADDON_PDF == "$value") {
- dolibarr_del_const($db, 'TICKET_ADDON_PDF', $conf->entity);
- }
- }
- } elseif (preg_match('/set_(.*)/', $action, $reg)) {
- $code = $reg[1];
- $value = GETPOSTISSET($code) ? GETPOST($code, 'int') : 1;
- if ($code == 'TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS' && $conf->global->MAIN_FEATURES_LEVEL >= 2) {
- $param_notification_also_main_addressemail = GETPOST('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS', 'alpha');
- $res = dolibarr_set_const($db, 'TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS', $param_notification_also_main_addressemail, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- } else {
- $res = dolibarr_set_const($db, $code, $value, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- }
- } elseif (preg_match('/del_(.*)/', $action, $reg)) {
- $code = $reg[1];
- $res = dolibarr_del_const($db, $code, $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- } elseif ($action == 'setdoc') {
- // Set default model
- if (dolibarr_set_const($db, "TICKET_ADDON_PDF", $value, 'chaine', 0, '', $conf->entity)) {
- // The constant that was read before the new set
- // We therefore requires a variable to have a coherent view
- $conf->global->TICKET_ADDON_PDF = $value;
- }
- // Activate the model
- $ret = delDocumentModel($value, $type);
- if ($ret > 0) {
- $ret = addDocumentModel($value, $type, $label, $scandir);
- }
- } elseif ($action == 'setmod') {
- // TODO check if the chosen numbering module can be activated
- // by calling the canBeActivated method
- dolibarr_set_const($db, "TICKET_ADDON", $value, 'chaine', 0, '', $conf->entity);
- } elseif ($action == 'setvarworkflow') {
- // For compatibility when javascript is not enabled
- if (empty($conf->use_javascript_ajax)) {
- $param_auto_read = GETPOST('TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND', 'alpha');
- $res = dolibarr_set_const($db, 'TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND', $param_auto_read, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- $param_auto_assign = GETPOST('TICKET_AUTO_ASSIGN_USER_CREATE', 'alpha');
- $res = dolibarr_set_const($db, 'TICKET_AUTO_ASSIGN_USER_CREATE', $param_auto_assign, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- $param_auto_notify_close = GETPOST('TICKET_NOTIFY_AT_CLOSING', 'alpha');
- $res = dolibarr_set_const($db, 'TICKET_NOTIFY_AT_CLOSING', $param_auto_notify_close, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- }
- $param_limit_view = GETPOST('TICKET_LIMIT_VIEW_ASSIGNED_ONLY', 'alpha');
- $res = dolibarr_set_const($db, 'TICKET_LIMIT_VIEW_ASSIGNED_ONLY', $param_limit_view, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- if (GETPOSTISSET('product_category_id')) {
- $param_ticket_product_category = GETPOST('product_category_id', 'int');
- $res = dolibarr_set_const($db, 'TICKET_PRODUCT_CATEGORY', $param_ticket_product_category, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- }
- $param_delay_first_response = GETPOST('delay_first_response', 'int');
- $res = dolibarr_set_const($db, 'TICKET_DELAY_BEFORE_FIRST_RESPONSE', $param_delay_first_response, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- $param_delay_between_responses = GETPOST('delay_between_responses', 'int');
- $res = dolibarr_set_const($db, 'TICKET_DELAY_SINCE_LAST_RESPONSE', $param_delay_between_responses, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- } elseif ($action == 'setvar') {
- include_once DOL_DOCUMENT_ROOT."/core/lib/files.lib.php";
- $notification_email = GETPOST('TICKET_NOTIFICATION_EMAIL_FROM', 'alpha');
- $notification_email_description = "Sender of ticket replies sent from Dolibarr";
- if (!empty($notification_email)) {
- $res = dolibarr_set_const($db, 'TICKET_NOTIFICATION_EMAIL_FROM', $notification_email, 'chaine', 0, $notification_email_description, $conf->entity);
- } else { // If an empty e-mail address is providen, use the global "FROM" since an empty field will cause other issues
- $res = dolibarr_set_const($db, 'TICKET_NOTIFICATION_EMAIL_FROM', $conf->global->MAIN_MAIL_EMAIL_FROM, 'chaine', 0, $notification_email_description, $conf->entity);
- }
- if (!($res > 0)) {
- $error++;
- }
- // altairis : differentiate notification email FROM and TO
- $notification_email_to = GETPOST('TICKET_NOTIFICATION_EMAIL_TO', 'alpha');
- $notification_email_to_description = "Notified e-mail for ticket replies sent from Dolibarr";
- if (!empty($notification_email_to)) {
- $res = dolibarr_set_const($db, 'TICKET_NOTIFICATION_EMAIL_TO', $notification_email_to, 'chaine', 0, $notification_email_to_description, $conf->entity);
- } else {
- $res = dolibarr_set_const($db, 'TICKET_NOTIFICATION_EMAIL_TO', '', 'chaine', 0, $notification_email_to_description, $conf->entity);
- }
- if (!($res > 0)) {
- $error++;
- }
- $mail_intro = GETPOST('TICKET_MESSAGE_MAIL_INTRO', 'restricthtml');
- $mail_intro_description = "Introduction text of ticket replies sent from Dolibarr";
- if (!empty($mail_intro)) {
- $res = dolibarr_set_const($db, 'TICKET_MESSAGE_MAIL_INTRO', $mail_intro, 'chaine', 0, $mail_intro_description, $conf->entity);
- } else {
- $res = dolibarr_set_const($db, 'TICKET_MESSAGE_MAIL_INTRO', '', 'chaine', 0, $mail_intro_description, $conf->entity);
- }
- if (!($res > 0)) {
- $error++;
- }
- $mail_signature = GETPOST('TICKET_MESSAGE_MAIL_SIGNATURE', 'restricthtml');
- $signature_description = "Signature of ticket replies sent from Dolibarr";
- if (!empty($mail_signature)) {
- $res = dolibarr_set_const($db, 'TICKET_MESSAGE_MAIL_SIGNATURE', $mail_signature, 'chaine', 0, $signature_description, $conf->entity);
- } else {
- $res = dolibarr_set_const($db, 'TICKET_MESSAGE_MAIL_SIGNATURE', '', 'chaine', 0, $signature_description, $conf->entity);
- }
- if (!($res > 0)) {
- $error++;
- }
- // For compatibility when javascript is not enabled
- if ($conf->global->MAIN_FEATURES_LEVEL >= 2 && empty($conf->use_javascript_ajax)) {
- $param_notification_also_main_addressemail = GETPOST('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS', 'alpha');
- $res = dolibarr_set_const($db, 'TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS', $param_notification_also_main_addressemail, 'chaine', 0, '', $conf->entity);
- if (!($res > 0)) {
- $error++;
- }
- }
- }
- /*
- * View
- */
- $dirmodels = array_merge(array('/'), (array) $conf->modules_parts['models']);
- $formcategory = new FormCategory($db);
- // Page Header
- $help_url = 'EN:Module_Ticket|FR:Module_Ticket_FR';
- $page_name = 'TicketSetup';
- llxHeader('', $langs->trans($page_name), $help_url);
- // Subheader
- $linkback = '<a href="'.DOL_URL_ROOT.'/admin/modules.php?restore_lastsearch_values=1">'.$langs->trans("BackToModuleList").'</a>';
- print load_fiche_titre($langs->trans($page_name), $linkback, 'title_setup');
- // Configuration header
- $head = ticketAdminPrepareHead();
- print dol_get_fiche_head($head, 'settings', $langs->trans("Module56000Name"), -1, "ticket");
- print '<span class="opacitymedium">'.$langs->trans("TicketSetupDictionaries").'</span> : <a href="'.DOL_URL_ROOT.'/admin/dict.php">'.$langs->trans("ClickHereToGoTo", $langs->transnoentitiesnoconv("DictionarySetup")).'</a><br>';
- print dol_get_fiche_end();
- /*
- * Tickets numbering model
- */
- print load_fiche_titre($langs->trans("TicketNumberingModules"), '', '');
- print '<div class="div-table-responsive-no-min">';
- print '<table class="noborder centpercent">';
- print '<tr class="liste_titre">';
- print '<td width="100">'.$langs->trans("Name").'</td>';
- print '<td>'.$langs->trans("Description").'</td>';
- print '<td>'.$langs->trans("Example").'</td>';
- print '<td align="center" width="60">'.$langs->trans("Activated").'</td>';
- print '<td align="center" width="40">'.$langs->trans("ShortInfo").'</td>';
- print "</tr>\n";
- clearstatcache();
- foreach ($dirmodels as $reldir) {
- $dir = dol_buildpath($reldir."core/modules/ticket");
- if (is_dir($dir)) {
- $handle = opendir($dir);
- if (is_resource($handle)) {
- while (($file = readdir($handle)) !== false) {
- if (preg_match('/^(mod_.*)\.php$/i', $file, $reg)) {
- $file = $reg[1];
- $classname = substr($file, 4);
- include_once $dir.'/'.$file.'.php';
- $module = new $file;
- // Show modules according to features level
- if ($module->version == 'development' && $conf->global->MAIN_FEATURES_LEVEL < 2) {
- continue;
- }
- if ($module->version == 'experimental' && $conf->global->MAIN_FEATURES_LEVEL < 1) {
- continue;
- }
- if ($module->isEnabled()) {
- print '<tr class="oddeven"><td>'.$module->name."</td><td>\n";
- print $module->info($langs);
- print '</td>';
- // Show example of numbering model
- print '<td class="nowrap">';
- $tmp = $module->getExample();
- if (preg_match('/^Error/', $tmp)) {
- $langs->load("errors");
- print '<div class="error">'.$langs->trans($tmp).'</div>';
- } elseif ($tmp == 'NotConfigured') {
- print '<span class="opacitymedium">'.$langs->trans($tmp).'</span>';
- } else {
- print $tmp;
- }
- print '</td>'."\n";
- print '<td class="center">';
- if ($conf->global->TICKET_ADDON == 'mod_'.$classname) {
- print img_picto($langs->trans("Activated"), 'switch_on');
- } else {
- print '<a class="reposition" href="'.$_SERVER["PHP_SELF"].'?action=setmod&token='.newToken().'&value=mod_'.$classname.'" alt="'.$langs->trans("Default").'">'.img_picto($langs->trans("Disabled"), 'switch_off').'</a>';
- }
- print '</td>';
- $ticket = new Ticket($db);
- $ticket->initAsSpecimen();
- // Info
- $htmltooltip = '';
- $htmltooltip .= ''.$langs->trans("Version").': <b>'.$module->getVersion().'</b><br>';
- $nextval = $module->getNextValue($mysoc, $ticket);
- if ("$nextval" != $langs->trans("NotAvailable")) { // Keep " on nextval
- $htmltooltip .= ''.$langs->trans("NextValue").': ';
- if ($nextval) {
- $htmltooltip .= $nextval.'<br>';
- } else {
- $htmltooltip .= $langs->trans($module->error).'<br>';
- }
- }
- print '<td class="center">';
- print $formcategory->textwithpicto('', $htmltooltip, 1, 0);
- print '</td>';
- print '</tr>';
- }
- }
- }
- closedir($handle);
- }
- }
- }
- print '</table>';
- print '</div>';
- print '<br>';
- /*
- * Document templates generators
- */
- print load_fiche_titre($langs->trans("TicketsModelModule"), '', '');
- // Load array def with activated templates
- $def = array();
- $sql = "SELECT nom";
- $sql .= " FROM ".MAIN_DB_PREFIX."document_model";
- $sql .= " WHERE type = '".$db->escape($type)."'";
- $sql .= " AND entity = ".$conf->entity;
- $resql = $db->query($sql);
- if ($resql) {
- $i = 0;
- $num_rows = $db->num_rows($resql);
- while ($i < $num_rows) {
- $array = $db->fetch_array($resql);
- array_push($def, $array[0]);
- $i++;
- }
- } else {
- dol_print_error($db);
- }
- print '<div class="div-table-responsive-no-min">';
- print '<table class="noborder cenpercent">'."\n";
- print '<tr class="liste_titre">'."\n";
- print '<td>'.$langs->trans("Name").'</td>';
- print '<td>'.$langs->trans("Description").'</td>';
- print '<td class="center" width="60">'.$langs->trans("Status")."</td>\n";
- print '<td class="center" width="60">'.$langs->trans("Default")."</td>\n";
- print '<td class="center" width="50">'.$langs->trans("Preview").'</td>';
- print '<td class="center" width="40">'.$langs->trans("ShortInfo").'</td>';
- print "</tr>\n";
- clearstatcache();
- foreach ($dirmodels as $reldir) {
- foreach (array('', '/doc') as $valdir) {
- $realpath = $reldir."core/modules/ticket".$valdir;
- $dir = dol_buildpath($realpath);
- if (is_dir($dir)) {
- $handle = opendir($dir);
- if (is_resource($handle)) {
- while (($file = readdir($handle)) !== false) {
- $filelist[] = $file;
- }
- closedir($handle);
- arsort($filelist);
- foreach ($filelist as $file) {
- if (preg_match('/\.modules\.php$/i', $file) && preg_match('/^(pdf_|doc_)/', $file)) {
- if (file_exists($dir.'/'.$file)) {
- $name = substr($file, 4, dol_strlen($file) - 16);
- $classname = substr($file, 0, dol_strlen($file) - 12);
- require_once $dir.'/'.$file;
- $module = new $classname($db);
- $modulequalified = 1;
- if ($module->version == 'development' && $conf->global->MAIN_FEATURES_LEVEL < 2) {
- $modulequalified = 0;
- }
- if ($module->version == 'experimental' && $conf->global->MAIN_FEATURES_LEVEL < 1) {
- $modulequalified = 0;
- }
- if ($modulequalified) {
- print '<tr class="oddeven"><td width="100">';
- print (empty($module->name) ? $name : $module->name);
- print "</td><td>\n";
- if (method_exists($module, 'info')) {
- print $module->info($langs);
- } else {
- print $module->description;
- }
- print '</td>';
- // Active / Status
- if (in_array($name, $def)) {
- print '<td class="center">'."\n";
- print '<a class="reposition" href="'.$_SERVER["PHP_SELF"].'?action=del&token='.newToken().'&value='.urlencode($name).'">';
- print img_picto($langs->trans("Enabled"), 'switch_on');
- print '</a>';
- print '</td>';
- } else {
- print '<td class="center">'."\n";
- print '<a class="reposition" href="'.$_SERVER["PHP_SELF"].'?action=set&token='.newToken().'&value='.urlencode($name).'&scan_dir='.urlencode($module->scandir).'&label='.urlencode($module->name).'">'.img_picto($langs->trans("Disabled"), 'switch_off').'</a>';
- print "</td>";
- }
- // Default Template
- print '<td class="center">';
- if (getDolGlobalString("TICKET_ADDON_PDF") == $name) {
- print img_picto($langs->trans("Default"), 'on');
- } else {
- print '<a class="reposition" href="'.$_SERVER["PHP_SELF"].'?action=setdoc&token='.newToken().'&value='.$name.'&scan_dir='.$module->scandir.'&label='.urlencode($module->name).'" alt="'.$langs->trans("Default").'">'.img_picto($langs->trans("Disabled"), 'off').'</a>';
- }
- print '</td>';
- // Preview
- print '<td class="center">';
- if ($module->type == 'pdf') {
- print '<a href="'.$_SERVER["PHP_SELF"].'?action=specimen&module='.urlencode($name).'">'.img_object($langs->trans("Preview"), 'pdf').'</a>';
- } else {
- print img_object($langs->trans("PreviewNotAvailable"), 'generic');
- }
- print '</td>';
- print "</tr>\n";
- // Info
- $htmltooltip = ''.$langs->trans("Name").': '.$module->name;
- $htmltooltip .= '<br>'.$langs->trans("Type").': '.($module->type ? $module->type : $langs->trans("Unknown"));
- if ($module->type == 'pdf') {
- $htmltooltip .= '<br>'.$langs->trans("Width").'/'.$langs->trans("Height").': '.$module->page_largeur.'/'.$module->page_hauteur;
- }
- $htmltooltip .= '<br>'.$langs->trans("Path").': '.preg_replace('/^\//', '', $realpath).'/'.$file;
- $htmltooltip .= '<br><br><u>'.$langs->trans("FeaturesSupported").':</u>';
- $htmltooltip .= '<br>'.$langs->trans("Logo").': '.yn($module->option_logo, 1, 1);
- $htmltooltip .= '<br>'.$langs->trans("MultiLanguage").': '.yn($module->option_multilang, 1, 1);
- //$htmltooltip .= '<br>'.$langs->trans("Discounts").': '.yn($module->option_escompte,1,1);
- //$htmltooltip .= '<br>'.$langs->trans("CreditNote").': '.yn($module->option_credit_note,1,1);
- //$htmltooltip .= '<br>'.$langs->trans("WatermarkOnDraftOrders").': '.yn($module->option_draft_watermark, 1, 1);
- print '<td class="center">';
- print $formcategory->textwithpicto('', $htmltooltip, 1, 0);
- print '</td>';
- }
- }
- }
- }
- }
- }
- }
- }
- print '</table>';
- print '</div><br>';
- print '<form method="POST" action="'.$_SERVER['PHP_SELF'].'" enctype="multipart/form-data" >';
- print '<input type="hidden" name="token" value="'.newToken().'">';
- print '<input type="hidden" name="action" value="setvarworkflow">';
- print '<input type="hidden" name="page_y" value="">';
- /*
- * Other Parameters
- */
- print load_fiche_titre($langs->trans("Other"), '', '');
- print '<div class="div-table-responsive-no-min">';
- print '<table class="noborder centpercent">';
- print '<tr class="liste_titre">';
- print '<td>'.$langs->trans("Parameter").'</td>';
- print '<td>'.$langs->trans("Status")."</td>\n";
- print '<td class="center" width="40">'.$langs->trans("ShortInfo").'</td>';
- print "</tr>\n";
- // Auto mark ticket as read when created from backoffice
- print '<tr class="oddeven"><td>'.$langs->trans("TicketsAutoReadTicket").'</td>';
- print '<td class="left">';
- if ($conf->use_javascript_ajax) {
- print ajax_constantonoff('TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND');
- } else {
- $arrval = array('0' => $langs->trans("No"), '1' => $langs->trans("Yes"));
- print $formcategory->selectarray("TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND", $arrval, getDolGlobalString('TICKET_AUTO_READ_WHEN_CREATED_FROM_BACKEND'));
- }
- print '</td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketsAutoReadTicketHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- // Auto assign ticket to user who created it
- print '<tr class="oddeven">';
- print '<td>'.$langs->trans("TicketsAutoAssignTicket").'</td>';
- print '<td class="left">';
- if ($conf->use_javascript_ajax) {
- print ajax_constantonoff('TICKET_AUTO_ASSIGN_USER_CREATE');
- } else {
- $arrval = array('0' => $langs->trans("No"), '1' => $langs->trans("Yes"));
- print $formcategory->selectarray("TICKET_AUTO_ASSIGN_USER_CREATE", $arrval, getDolGlobalString('TICKET_AUTO_ASSIGN_USER_CREATE'));
- }
- print '</td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketsAutoAssignTicketHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- // Auto notify contacts when closing the ticket
- print '<tr class="oddeven"><td>'.$langs->trans("TicketsAutoNotifyClose").'</td>';
- print '<td class="left">';
- if ($conf->use_javascript_ajax) {
- print ajax_constantonoff('TICKET_NOTIFY_AT_CLOSING');
- } else {
- $arrval = array('0' => $langs->trans("No"), '1' => $langs->trans("Yes"));
- print $formcategory->selectarray("TICKET_NOTIFY_AT_CLOSING", $arrval, getDolGlobalString('TICKET_NOTIFY_AT_CLOSING'));
- }
- print '</td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketsAutoNotifyCloseHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- if (isModEnabled('product')) {
- $htmlname = "product_category_id";
- print '<tr class="oddeven"><td>'.$langs->trans("TicketChooseProductCategory").'</td>';
- print '<td class="left">';
- $formcategory->selectProductCategory(getDolGlobalString('TICKET_PRODUCT_CATEGORY'), $htmlname);
- if ($conf->use_javascript_ajax) {
- print ajax_combobox('select_'.$htmlname);
- }
- print '</td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketChooseProductCategoryHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- }
- print '<tr class="oddeven">';
- print '<td>'.$langs->trans("TicketsDelayBeforeFirstAnswer")."</td>";
- print '<td class="left">
- <input type="number" value="'.getDolGlobalString('TICKET_DELAY_BEFORE_FIRST_RESPONSE').'" name="delay_first_response" class="width50">
- </td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketsDelayBeforeFirstAnswerHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- print '<tr class="oddeven">';
- print '<td>'.$langs->trans("TicketsDelayBetweenAnswers")."</td>";
- print '<td class="left">
- <input type="number" value="'.getDolGlobalString('TICKET_DELAY_SINCE_LAST_RESPONSE').'" name="delay_between_responses" class="width50">
- </td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketsDelayBetweenAnswersHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- // Allow classification modification even if the ticket is closed
- print '<tr class="oddeven"><td>'.$langs->trans("TicketsAllowClassificationModificationIfClosed").'</td>';
- print '<td class="left">';
- if ($conf->use_javascript_ajax) {
- print ajax_constantonoff('TICKET_ALLOW_CLASSIFICATION_MODIFICATION_EVEN_IF_CLOSED');
- } else {
- $arrval = array('0' => $langs->trans("No"), '1' => $langs->trans("Yes"));
- print $formcategory->selectarray("TICKET_ALLOW_CLASSIFICATION_MODIFICATION_EVEN_IF_CLOSED", $arrval, getDolGlobalString('TICKET_ALLOW_CLASSIFICATION_MODIFICATION_EVEN_IF_CLOSED'));
- }
- print '</td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketsAllowClassificationModificationIfClosedHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- print '</table><br>';
- print $formcategory->buttonsSaveCancel("Save", '', array(), 0, 'reposition');
- print '</form>';
- /*
- * Notification
- */
- // Admin var of module
- print load_fiche_titre($langs->trans("Notification"), '', '');
- print '<table class="noborder centpercent">';
- print '<form method="POST" action="'.$_SERVER['PHP_SELF'].'" enctype="multipart/form-data" >';
- print '<input type="hidden" name="token" value="'.newToken().'">';
- print '<input type="hidden" name="action" value="setvar">';
- print '<input type="hidden" name="page_y" value="">';
- print '<tr class="liste_titre">';
- print '<td colspan="2">'.$langs->trans("Email").'</td>';
- print '<td class="center" width="40">'.$langs->trans("ShortInfo").'</td>';
- print "</tr>\n";
- if (!getDolGlobalString('FCKEDITOR_ENABLE_MAIL')) {
- print '<tr>';
- print '<td colspan="2"><div class="info">'.$langs->trans("TicketCkEditorEmailNotActivated").'</div></td>';
- print '<td class="center" width="40">'.$langs->trans("ShortInfo").'</td>';
- print "</tr>\n";
- }
- // TODO Use module notification instead...
- // Email to send notifications
- print '<tr class="oddeven"><td>'.$langs->trans("TicketEmailNotificationFrom").'</td>';
- print '<td class="left">';
- print '<input type="text" class="minwidth200" name="TICKET_NOTIFICATION_EMAIL_FROM" value="' . getDolGlobalString('TICKET_NOTIFICATION_EMAIL_FROM').'"></td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketEmailNotificationFromHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- // Email for notification of TICKET_CREATE
- print '<tr class="oddeven"><td>'.$langs->trans("TicketEmailNotificationTo").'</td>';
- print '<td class="left">';
- print '<input type="text" class="minwidth200" name="TICKET_NOTIFICATION_EMAIL_TO" value="'.(getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO') ? $conf->global->TICKET_NOTIFICATION_EMAIL_TO : '').'"></td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketEmailNotificationToHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- // Also send to TICKET_NOTIFICATION_EMAIL_TO for responses (not only creation)
- if ($conf->global->MAIN_FEATURES_LEVEL >= 2) {
- print '<tr class="oddeven"><td>'.$langs->trans("TicketsEmailAlsoSendToMainAddress").'</td>';
- print '<td class="left">';
- if ($conf->use_javascript_ajax) {
- print ajax_constantonoff('TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS');
- } else {
- $arrval = array('0' => $langs->trans("No"), '1' => $langs->trans("Yes"));
- print $formcategory->selectarray("TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS", $arrval, $conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS);
- }
- print '</td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketsEmailAlsoSendToMainAddressHelp"), 1, 'help');
- print '</td>';
- print '</tr>';
- }
- // Message header
- //$mail_intro = getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO', $langs->trans('TicketMessageMailIntroText'));
- $mail_intro = getDolGlobalString('TICKET_MESSAGE_MAIL_INTRO', '');
- print '<tr class="oddeven"><td>'.$langs->trans("TicketMessageMailIntro");
- print '</td><td>';
- require_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
- $doleditor = new DolEditor('TICKET_MESSAGE_MAIL_INTRO', $mail_intro, '100%', 90, 'dolibarr_mailings', '', false, true, getDolGlobalInt('FCKEDITOR_ENABLE_MAIL'), ROWS_2, 70);
- $doleditor->Create();
- print '</td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketMessageMailIntroHelpAdmin"), 1, 'help');
- print '</td></tr>';
- // Message footer
- //$mail_signature = getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE', $langs->trans('TicketMessageMailFooterText'));
- $mail_signature = getDolGlobalString('TICKET_MESSAGE_MAIL_SIGNATURE');
- print '<tr class="oddeven"><td>'.$langs->trans("TicketMessageMailFooter").'</label>';
- print '</td><td>';
- require_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
- $doleditor = new DolEditor('TICKET_MESSAGE_MAIL_SIGNATURE', $mail_signature, '100%', 90, 'dolibarr_mailings', '', false, true, getDolGlobalInt('FCKEDITOR_ENABLE_MAIL'), ROWS_2, 70);
- $doleditor->Create();
- print '</td>';
- print '<td class="center">';
- print $formcategory->textwithpicto('', $langs->trans("TicketMessageMailFooterHelpAdmin"), 1, 'help');
- print '</td></tr>';
- print '</table>';
- print $formcategory->buttonsSaveCancel("Save", '', array(), 0, 'reposition');
- print '</form>';
- // End of page
- llxFooter();
- $db->close();
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