dolibarr/htdocs/ticket/list.php

<?php
/* Copyright (C) 2013-2018	Jean-François FERRY	<hello@librethic.io>
 * Copyright (C) 2016		Christophe Battarel	<christophe@altairis.fr>
 * Copyright (C) 2018		Regis Houssin		<regis.houssin@inodbox.com>
 * Copyright (C) 2019-2021	Juanjo Menent		<jmenent@2byte.es>
 * Copyright (C) 2019-2020  Laurent Destailleur <eldy@users.sourceforge.net>
 *
 * This program is free software; you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation; either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program. If not, see <https://www.gnu.org/licenses/>.
 */

/**
 *    \file     htdocs/ticket/list.php
 *    \ingroup	ticket
 *    \brief    List page for tickets
 */

// Load Dolibarr environment
require '../main.inc.php';
require_once DOL_DOCUMENT_ROOT.'/ticket/class/actions_ticket.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/class/html.formticket.class.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/functions2.lib.php';
require_once DOL_DOCUMENT_ROOT.'/core/lib/company.lib.php';
require_once DOL_DOCUMENT_ROOT.'/user/class/user.class.php';
include_once DOL_DOCUMENT_ROOT.'/projet/class/project.class.php';
include_once DOL_DOCUMENT_ROOT.'/core/class/html.formprojet.class.php';
include_once DOL_DOCUMENT_ROOT.'/core/lib/project.lib.php';

// Load translation files required by the page
$langs->loadLangs(array("ticket", "companies", "other", "projects"));

// Get parameters
$action     = GETPOST('action', 'aZ09') ?GETPOST('action', 'aZ09') : 'view'; // The action 'add', 'create', 'edit', 'update', 'view', ...
$massaction = GETPOST('massaction', 'alpha'); // The bulk action (combo box choice into lists)
$show_files = GETPOST('show_files', 'int'); // Show files area generated by bulk actions ?
$confirm    = GETPOST('confirm', 'alpha'); // Result of a confirmation
$cancel     = GETPOST('cancel', 'alpha'); // We click on a Cancel button
$toselect   = GETPOST('toselect', 'array'); // Array of ids of elements selected into a list
$contextpage = GETPOST('contextpage', 'aZ') ? GETPOST('contextpage', 'aZ') : 'ticketlist'; // To manage different context of search
$backtopage = GETPOST('backtopage', 'alpha'); // Go back to a dedicated page
$optioncss = GETPOST('optioncss', 'aZ'); // Option for the css output (always '' except when 'print')

$id = GETPOST('id', 'int');
$msg_id     = GETPOST('msg_id', 'int');
$socid      = GETPOST('socid', 'int');
$projectid  = GETPOST('projectid', 'int');
$project_ref = GETPOST('project_ref', 'alpha');
$search_societe = GETPOST('search_societe', 'alpha');
$search_fk_project = GETPOST('search_fk_project', 'int') ?GETPOST('search_fk_project', 'int') : GETPOST('projectid', 'int');
$search_date_start = dol_mktime(0, 0, 0, GETPOST('search_date_startmonth', 'int'), GETPOST('search_date_startday', 'int'), GETPOST('search_date_startyear', 'int'));
$search_date_end = dol_mktime(23, 59, 59, GETPOST('search_date_endmonth', 'int'), GETPOST('search_date_endday', 'int'), GETPOST('search_date_endyear', 'int'));
$search_dateread_start = dol_mktime(0, 0, 0, GETPOST('search_dateread_startmonth', 'int'), GETPOST('search_dateread_startday', 'int'), GETPOST('search_dateread_startyear', 'int'));
$search_dateread_end = dol_mktime(23, 59, 59, GETPOST('search_dateread_endmonth', 'int'), GETPOST('search_dateread_endday', 'int'), GETPOST('search_dateread_endyear', 'int'));
$search_dateclose_start = dol_mktime(0, 0, 0, GETPOST('search_dateclose_startmonth', 'int'), GETPOST('search_dateclose_startday', 'int'), GETPOST('search_dateclose_startyear', 'int'));
$search_dateclose_end = dol_mktime(23, 59, 59, GETPOST('search_dateclose_endmonth', 'int'), GETPOST('search_dateclose_endday', 'int'), GETPOST('search_dateclose_endyear', 'int'));


$mode = GETPOST('mode', 'alpha');

// Load variable for pagination
$limit = GETPOST('limit', 'int') ?GETPOST('limit', 'int') : $conf->liste_limit;
$sortfield = GETPOST('sortfield', 'aZ09comma');
$sortorder = GETPOST('sortorder', 'aZ09comma');
$page = GETPOSTISSET('pageplusone') ? (GETPOST('pageplusone') - 1) : GETPOST("page", 'int');
if (empty($page) || $page < 0 || GETPOST('button_search', 'alpha') || GETPOST('button_removefilter', 'alpha')) {
	// If $page is not defined, or '' or -1 or if we click on clear filters
	$page = 0;
}
$offset = $limit * $page;
$pageprev = $page - 1;
$pagenext = $page + 1;

// Initialize technical objects
$object = new Ticket($db);
$extrafields = new ExtraFields($db);
$diroutputmassaction = $conf->ticket->dir_output.'/temp/massgeneration/'.$user->id;
if ($socid > 0) {
	$hookmanager->initHooks(array('thirdpartyticket'));
} elseif ($projectid > 0) {
	$hookmanager->initHooks(array('projectticket'));
} else {
	$hookmanager->initHooks(array('ticketlist'));
}
// Fetch optionals attributes and labels
$extrafields->fetch_name_optionals_label($object->table_element);
$search_array_options = $extrafields->getOptionalsFromPost($object->table_element, '', 'search_');

// Default sort order (if not yet defined by previous GETPOST)
if (!$sortfield) {
	$sortfield = "t.datec";
}
if (!$sortorder) {
	$sortorder = "DESC";
}

if (GETPOST('search_fk_status', 'alpha') == 'non_closed') {
	$_GET['search_fk_statut'][] = 'openall'; // For backward compatibility
}

// Initialize array of search criterias
$search_all = (GETPOSTISSET("search_all") ? GETPOST("search_all", 'alpha') : GETPOST('sall'));
$search = array();
foreach ($object->fields as $key => $val) {
	if (GETPOST('search_'.$key, 'alpha') !== '') {
		$search[$key] = GETPOST('search_'.$key, 'alpha');
	}
	if (preg_match('/^(date|timestamp|datetime)/', $val['type'])) {
		$search[$key.'_dtstart'] = dol_mktime(0, 0, 0, GETPOST('search_'.$key.'_dtstartmonth', 'int'), GETPOST('search_'.$key.'_dtstartday', 'int'), GETPOST('search_'.$key.'_dtstartyear', 'int'));
		$search[$key.'_dtend'] = dol_mktime(23, 59, 59, GETPOST('search_'.$key.'_dtendmonth', 'int'), GETPOST('search_'.$key.'_dtendday', 'int'), GETPOST('search_'.$key.'_dtendyear', 'int'));
	}
}

// List of fields to search into when doing a "search in all"
$fieldstosearchall = array();
foreach ($object->fields as $key => $val) {
	if (!empty($val['searchall'])) {
		$fieldstosearchall['t.'.$key] = $val['label'];
	}
}
$fieldstosearchall['s.name_alias'] = "AliasNameShort";
$fieldstosearchall['s.zip'] = "Zip";
$fieldstosearchall['s.town'] = "Town";

// Definition of array of fields for columns
$arrayfields = array();
foreach ($object->fields as $key => $val) {
	// If $val['visible']==0, then we never show the field
	if (!empty($val['visible'])) {
		$visible = (int) dol_eval($val['visible'], 1, 1, '1');
		$arrayfields['t.'.$key] = array(
			'label'=>$val['label'],
			'checked'=>(($visible < 0) ? 0 : 1),
			'enabled'=>($visible != 3 && dol_eval($val['enabled'], 1)),
			'position'=>$val['position'],
			'help'=> isset($val['help']) ? $val['help'] : ''
		);
	}
}
// Extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_array_fields.tpl.php';

$object->fields = dol_sort_array($object->fields, 'position');
$arrayfields = dol_sort_array($arrayfields, 'position');


// Security check
if (!$user->rights->ticket->read) {
	accessforbidden();
}
// restrict view to current user's company
if ($user->socid > 0) $socid = $user->socid;

// Store current page url
$url_page_current = DOL_URL_ROOT.'/ticket/list.php';

if ($project_ref) {
	$tmpproject = new Project($db);
	$tmpproject->fetch(0, $project_ref);
	$projectid = $tmpproject->id;
	$search_fk_project = $projectid;
}

$permissiontoread = $user->rights->ticket->read;
$permissiontoadd = $user->rights->ticket->write;
$permissiontodelete = $user->rights->ticket->delete;

$error = 0;


/*
 * Actions
 */

if (GETPOST('cancel', 'alpha')) {
	$action = 'list';
	$massaction = '';
}
if (!GETPOST('confirmmassaction', 'alpha') && $massaction != 'presend' && $massaction != 'confirm_presend' && $massaction != 'presendonclose' && $massaction != 'close') {
	$massaction = '';
}

$parameters = array();
if ($socid > 0) {
	$parameters['socid'] = $socid;
}
if ($projectid > 0) {
	$parameters['projectid'] = $projectid;
}
$reshook = $hookmanager->executeHooks('doActions', $parameters, $object, $action); // Note that $action and $object may have been modified by some hooks
if ($reshook < 0) {
	setEventMessages($hookmanager->error, $hookmanager->errors, 'errors');
}

if (empty($reshook)) {
	// Selection of new fields
	include DOL_DOCUMENT_ROOT.'/core/actions_changeselectedfields.inc.php';

	// Purge search criteria
	if (GETPOST('button_removefilter_x', 'alpha') || GETPOST('button_removefilter.x', 'alpha') || GETPOST('button_removefilter', 'alpha')) { // All tests are required to be compatible with all browsers
		foreach ($object->fields as $key => $val) {
			$search[$key] = '';
			if (preg_match('/^(date|timestamp|datetime)/', $val['type'])) {
				$search[$key.'_dtstart'] = '';
				$search[$key.'_dtend'] = '';
			}
		}
		$toselect = array();
		$search_array_options = array();
		$search_date_start = '';
		$search_date_end = '';
		$search_dateread_start = '';
		$search_dateread_end = '';
		$search_dateclose_start = '';
		$search_dateclose_end = '';
	}
	if (GETPOST('button_removefilter_x', 'alpha') || GETPOST('button_removefilter.x', 'alpha') || GETPOST('button_removefilter', 'alpha')
		|| GETPOST('button_search_x', 'alpha') || GETPOST('button_search.x', 'alpha') || GETPOST('button_search', 'alpha')) {
		$massaction = ''; // Protection to avoid mass action if we force a new search during a mass action confirmation
	}

	// Mass actions
	$objectclass = 'Ticket';
	$objectlabel = 'Ticket';
	$uploaddir = $conf->ticket->dir_output;
	include DOL_DOCUMENT_ROOT.'/core/actions_massactions.inc.php';

	// Close records
	if (!$error && $massaction == 'close' && $permissiontoadd) {
		$objecttmp = new $objectclass($db);
		if (!$error) {
			$db->begin();

			$nbok = 0;
			foreach ($toselect as $toselectid) {
				$result = $objecttmp->fetch($toselectid);
				if ($result > 0) {
					$result = $objecttmp->close($user);
					if ($result < 0) {
						setEventMessages($objecttmp->error, $objecttmp->errors, 'errors');
						$error++;
						break;
					} else {
						$nbok++;
					}
				} else {
					setEventMessages($objecttmp->error, $objecttmp->errors, 'errors');
					$error++;
					break;
				}
			}

			if (!$error) {
				if ($nbok > 1) {
					setEventMessages($langs->trans("RecordsModified", $nbok), null, 'mesgs');
				} else {
					setEventMessages($langs->trans("RecordsModified", $nbok), null, 'mesgs');
				}
				$db->commit();
			} else {
				$db->rollback();
			}
			//var_dump($listofobjectthirdparties);exit;
		}
	}

	// Reopen records
	if (!$error && $massaction == 'reopen' && $permissiontoadd) {
		$objecttmp = new $objectclass($db);
		if (!$error) {
			$db->begin();

			$nbok = 0;
			foreach ($toselect as $toselectid) {
				$result = $objecttmp->fetch($toselectid);
				if ($result > 0) {
					if ($objecttmp->status == Ticket::STATUS_CLOSED || $objecttmp->status == Ticket::STATUS_CANCELED) {
						$result = $objecttmp->setStatut(Ticket::STATUS_ASSIGNED);
						if ($result < 0) {
							setEventMessages($objecttmp->error, $objecttmp->errors, 'errors');
							$error++;
							break;
						} else {
							$nbok++;
						}
					} else {
						$langs->load("errors");
						setEventMessages($langs->trans("ErrorObjectMustHaveStatusClosedToBeReOpened", $objecttmp->ref), null, 'errors');
						$error++;
						break;
					}
				} else {
					setEventMessages($objecttmp->error, $objecttmp->errors, 'errors');
					$error++;
					break;
				}
			}

			if (!$error) {
				if ($nbok > 1) {
					setEventMessages($langs->trans("RecordsModified", $nbok), null, 'mesgs');
				} else {
					setEventMessages($langs->trans("RecordsModified", $nbok), null, 'mesgs');
				}
				$db->commit();
			} else {
				$db->rollback();
			}
			//var_dump($listofobjectthirdparties);exit;
		}
	}
}



/*
 * View
 */

$form = new Form($db);
$formTicket = new FormTicket($db);

$user_temp = new User($db);
$socstatic = new Societe($db);

$help_url = '';
$title = $langs->trans('Tickets');
$morejs = array();
$morecss = array();


// Build and execute select
// --------------------------------------------------------------------
$sql = 'SELECT ';
$sql .= $object->getFieldList('t');
// Add fields from extrafields
if (!empty($extrafields->attributes[$object->table_element]['label'])) {
	foreach ($extrafields->attributes[$object->table_element]['label'] as $key => $val) {
		$sql .= ($extrafields->attributes[$object->table_element]['type'][$key] != 'separate' ? ", ef.".$key." as options_".$key : '');
	}
}
// Add fields from hooks
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldListSelect', $parameters, $object); // Note that $action and $object may have been modified by hook
$sql .= preg_replace('/^,/', '', $hookmanager->resPrint);
$sql = preg_replace('/,\s*$/', '', $sql);
$sql .= " FROM ".MAIN_DB_PREFIX.$object->table_element." as t";
if (isset($extrafields->attributes[$object->table_element]['label']) && is_array($extrafields->attributes[$object->table_element]['label']) && count($extrafields->attributes[$object->table_element]['label'])) {
	$sql .= " LEFT JOIN ".MAIN_DB_PREFIX.$object->table_element."_extrafields as ef on (t.rowid = ef.fk_object)";
}
// Add table from hooks
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldListFrom', $parameters, $object); // Note that $action and $object may have been modified by hook
$sql .= $hookmanager->resPrint;
$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."societe as s ON (t.fk_soc = s.rowid)";
$sql .= " WHERE t.entity IN (".getEntity($object->element).")";
if ($socid > 0) {
	$sql .= " AND t.fk_soc = ".((int) $socid);
}

foreach ($search as $key => $val) {
	if ($key == 'fk_statut' && !empty($search['fk_statut'])) {
		$newarrayofstatus = array();
		foreach ($search['fk_statut'] as $key2 => $val2) {
			if (in_array($val2, array('openall', 'closeall'))) {
				continue;
			}
			$newarrayofstatus[] = $val2;
		}
		if ($search['fk_statut'] == 'openall' || in_array('openall', $search['fk_statut'])) {
			$newarrayofstatus[] = Ticket::STATUS_NOT_READ;
			$newarrayofstatus[] = Ticket::STATUS_READ;
			$newarrayofstatus[] = Ticket::STATUS_ASSIGNED;
			$newarrayofstatus[] = Ticket::STATUS_IN_PROGRESS;
			$newarrayofstatus[] = Ticket::STATUS_NEED_MORE_INFO;
			$newarrayofstatus[] = Ticket::STATUS_WAITING;
		}
		if ($search['fk_statut'] == 'closeall' || in_array('closeall', $search['fk_statut'])) {
			$newarrayofstatus[] = Ticket::STATUS_CLOSED;
			$newarrayofstatus[] = Ticket::STATUS_CANCELED;
		}
		if (count($newarrayofstatus)) {
			$sql .= natural_search($key, join(',', $newarrayofstatus), 2);
		}
		continue;
	} elseif ($key == 'fk_user_assign' || $key == 'fk_user_create' || $key == 'fk_project') {
		if ($search[$key] > 0) {
			$sql .= natural_search($key, $search[$key], 2);
		}
		continue;
	}

	$mode_search = ((!empty($object->fields[$key]) && ($object->isInt($object->fields[$key]) || $object->isFloat($object->fields[$key]))) ? 1 : 0);
	// $search[$key] can be an array of values, or a string. We add filter if array not empty or if it is a string.
	if ((is_array($search[$key]) && !empty($search[$key])) || (!is_array($search[$key]) && $search[$key] != '')) {
		$sql .= natural_search($key, $search[$key], $mode_search);
	}
}
if ($search_all) {
	$sql .= natural_search(array_keys($fieldstosearchall), $search_all);
}
if ($search_societe) {
	$sql .= natural_search('s.nom', $search_societe);
}
if ($search_fk_project > 0) {
	$sql .= natural_search('fk_project', $search_fk_project, 2);
}
if ($search_date_start) {
	$sql .= " AND t.datec >= '".$db->idate($search_date_start)."'";
}
if ($search_date_end) {
	$sql .= " AND t.datec <= '".$db->idate($search_date_end)."'";
}
if ($search_dateread_start) {
	$sql .= " AND t.date_read >= '".$db->idate($search_dateread_start)."'";
}
if ($search_dateread_end) {
	$sql .= " AND t.date_read <= '".$db->idate($search_dateread_end)."'";
}
if ($search_dateclose_start) {
	$sql .= " AND t.date_close >= '".$db->idate($search_dateclose_start)."'";
}
if ($search_dateclose_end) {
	$sql .= " AND t.date_close <= '".$db->idate($search_dateclose_end)."'";
}

if (!$user->socid && ($mode == "mine" || (!$user->admin && $conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY))) {
	$sql .= " AND (t.fk_user_assign = ".((int) $user->id);
	if (empty($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY)) {
		$sql .= " OR t.fk_user_create = ".((int) $user->id);
	}
	$sql .= ")";
}

// Add where from extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_search_sql.tpl.php';
// Add where from hooks
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldListWhere', $parameters, $object); // Note that $action and $object may have been modified by hook
$sql .= $hookmanager->resPrint;

// Count total nb of records
$nbtotalofrecords = '';
if (empty($conf->global->MAIN_DISABLE_FULL_SCANLIST)) {
	/* The fast and low memory method to get and count full list converts the sql into a sql count */
	$sqlforcount = preg_replace('/^SELECT[a-z0-9\._\s\(\),]+FROM/i', 'SELECT COUNT(*) as nbtotalofrecords FROM', $sql);
	$resql = $db->query($sqlforcount);
	$objforcount = $db->fetch_object($resql);
	$nbtotalofrecords = $objforcount->nbtotalofrecords;
	if (($page * $limit) > $nbtotalofrecords) {	// if total of record found is smaller than page * limit, goto and load page 0
		$page = 0;
		$offset = 0;
	}
	$db->free($resql);
}

// Complete request and execute it with limit
$sql .= $db->order($sortfield, $sortorder);
if ($limit) {
	$sql .= $db->plimit($limit + 1, $offset);
}

$resql = $db->query($sql);
if (!$resql) {
	dol_print_error($db);
	exit;
}

$num = $db->num_rows($resql);

// Direct jump if only one record found
if ($num == 1 && !empty($conf->global->MAIN_SEARCH_DIRECT_OPEN_IF_ONLY_ONE) && $search_all && !$page) {
	$obj = $db->fetch_object($resql);
	$id = $obj->rowid;
	header("Location: ".DOL_URL_ROOT.'/ticket/card.php?id='.$id);
	exit;
}


// Output page
// --------------------------------------------------------------------

llxHeader('', $title, $help_url, '', 0, 0, $morejs, $morecss, '', '');

if ($socid && !$projectid && !$project_ref && $user->hasRight('societe', 'lire')) {
	$socstat = new Societe($db);
	$res = $socstat->fetch($socid);
	if ($res > 0) {
		$tmpobject = $object;
		$object = $socstat; // $object must be of type Societe when calling societe_prepare_head
		$head = societe_prepare_head($socstat);
		$object = $tmpobject;

		print dol_get_fiche_head($head, 'ticket', $langs->trans("ThirdParty"), -1, 'company');

		dol_banner_tab($socstat, 'socid', '', ($user->socid ? 0 : 1), 'rowid', 'nom');

		print '<div class="fichecenter">';

		print '<div class="underbanner clearboth"></div>';
		print '<table class="border centpercent tableforfield">';

		// Type Prospect/Customer/Supplier
		print '<tr><td class="titlefield">'.$langs->trans('NatureOfThirdParty').'</td><td>';
		print $socstat->getTypeUrl(1);
		print '</td></tr>';

		// Customer code
		if ($socstat->client && !empty($socstat->code_client)) {
			print '<tr><td class="titlefield">';
			print $langs->trans('CustomerCode').'</td><td>';
			print showValueWithClipboardCPButton(dol_escape_htmltag($socstat->code_client));
			$tmpcheck = $socstat->check_codeclient();
			if ($tmpcheck != 0 && $tmpcheck != -5) {
				print ' <span class="error">('.$langs->trans("WrongCustomerCode").')</span>';
			}
			print '</td>';
			print '</tr>';
		}
		// Supplier code
		if ($socstat->fournisseur && !empty($socstat->code_fournisseur)) {
			print '<tr><td class="titlefield">';
			print $langs->trans('SupplierCode').'</td><td>';
			print showValueWithClipboardCPButton(dol_escape_htmltag($socstat->code_fournisseur));
			$tmpcheck = $socstat->check_codefournisseur();
			if ($tmpcheck != 0 && $tmpcheck != -5) {
				print ' <span class="error">('.$langs->trans("WrongSupplierCode").')</span>';
			}
			print '</td>';
			print '</tr>';
		}

		print '</table>';
		print '</div>';
		print dol_get_fiche_end();
	}
}

if ($projectid > 0 || $project_ref) {
	$projectstat = new Project($db);
	if ($projectstat->fetch($projectid, $project_ref) > 0) {
		$projectid = $projectstat->id;
		$projectstat->fetch_thirdparty();

		$savobject = $object;
		$object = $projectstat;

		// To verify role of users
		//$userAccess = $object->restrictedProjectArea($user,'read');
		$userWrite = $projectstat->restrictedProjectArea($user, 'write');
		//$userDelete = $object->restrictedProjectArea($user,'delete');
		//print "userAccess=".$userAccess." userWrite=".$userWrite." userDelete=".$userDelete;

		$head = project_prepare_head($projectstat);
		print dol_get_fiche_head($head, 'ticket', $langs->trans("Project"), -1, ($projectstat->public ? 'projectpub' : 'project'));

		// Project card

		$linkback = '<a href="'.DOL_URL_ROOT.'/projet/list.php?restore_lastsearch_values=1">'.$langs->trans("BackToList").'</a>';

		$morehtmlref = '<div class="refidno">';
		// Title
		$morehtmlref .= $object->title;
		// Thirdparty
		if (!empty($object->thirdparty->id) && $object->thirdparty->id > 0) {
			$morehtmlref .= '<br>'.$langs->trans('ThirdParty').' : '.$object->thirdparty->getNomUrl(1, 'project');
		}
		$morehtmlref .= '</div>';

		// Define a complementary filter for search of next/prev ref.
		if (empty($user->rights->projet->all->lire)) {
			$objectsListId = $object->getProjectsAuthorizedForUser($user, 0, 0);
			$object->next_prev_filter = " rowid IN (".$db->sanitize(count($objectsListId) ? join(',', array_keys($objectsListId)) : '0').")";
		}

		dol_banner_tab($object, 'project_ref', $linkback, 1, 'ref', 'ref', $morehtmlref);

		print '<div class="fichecenter">';
		print '<div class="underbanner clearboth"></div>';

		print '<table class="border tableforfield" width="100%">';

		// Visibility
		print '<tr><td class="titlefield">'.$langs->trans("Visibility").'</td><td>';
		if ($projectstat->public) {
			print img_picto($langs->trans('SharedProject'), 'world', 'class="paddingrightonly"');
			print $langs->trans('SharedProject');
		} else {
			print img_picto($langs->trans('PrivateProject'), 'private', 'class="paddingrightonly"');
			print $langs->trans('PrivateProject');
		}
		print '</td></tr>';

		print "</table>";

		print '</div>';
		print dol_get_fiche_end();

		$object = $savobject;
	} else {
		print "ErrorRecordNotFound";
	}
}

$arrayofselected = is_array($toselect) ? $toselect : array();

$param = '';
if (!empty($contextpage) && $contextpage != $_SERVER["PHP_SELF"]) {
	$param .= '&contextpage='.urlencode($contextpage);
}
if ($limit > 0 && $limit != $conf->liste_limit) {
	$param .= '&limit='.urlencode($limit);
}
foreach ($search as $key => $val) {
	if (is_array($search[$key])) {
		foreach ($search[$key] as $skey) {
			if ($skey != '') {
				$param .= (!empty($val)) ? '&search_'.$key.'[]='.urlencode($skey) : "";
			}
		}
	} elseif ($search[$key] != '') {
		$param .= '&search_'.$key.'='.urlencode($search[$key]);
	}
}
if ($optioncss != '') {
	$param .= '&optioncss='.urlencode($optioncss);
}
// Add $param from extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_search_param.tpl.php';
// Add $param from hooks
$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldListSearchParam', $parameters, $object); // Note that $action and $object may have been modified by hook
$param .= $hookmanager->resPrint;
if ($socid > 0) {
	$param .= '&socid='.urlencode($socid);
}
if ($search_societe) {
	$param .= '&search_societe='.urlencode($search_societe);
}
if ($projectid > 0) {
	$param .= '&projectid='.urlencode($projectid);
}
if ($search_date_start) {
	$tmparray = dol_getdate($search_date_start);
	$param .= '&search_date_startday='.urlencode($tmparray['mday']);
	$param .= '&search_date_startmonth='.urlencode($tmparray['mon']);
	$param .= '&search_date_startyear='.urlencode($tmparray['year']);
}
if ($search_date_end) {
	$tmparray = dol_getdate($search_date_end);
	$param .= '&search_date_endday='.urlencode($tmparray['mday']);
	$param .= '&search_date_endmonth='.urlencode($tmparray['mon']);
	$param .= '&search_date_endyear='.urlencode($tmparray['year']);
}
if ($search_dateread_start) {
	$tmparray = dol_getdate($search_dateread_start);
	$param .= '&search_dateread_startday='.urlencode($tmparray['mday']);
	$param .= '&search_dateread_startmonth='.urlencode($tmparray['mon']);
	$param .= '&search_dateread_startyear='.urlencode($tmparray['year']);
}
if ($search_dateread_end) {
	$tmparray = dol_getdate($search_dateread_end);
	$param .= '&search_dateread_endday='.urlencode($tmparray['mday']);
	$param .= '&search_dateread_endmonth='.urlencode($tmparray['mon']);
	$param .= '&search_dateread_endyear='.urlencode($tmparray['year']);
}
if ($search_dateclose_start) {
	$tmparray = dol_getdate($search_dateclose_start);
	$param .= '&search_dateclose_startday='.urlencode($tmparray['mday']);
	$param .= '&search_dateclose_startmonth='.urlencode($tmparray['mon']);
	$param .= '&search_dateclose_startyear='.urlencode($tmparray['year']);
}
if ($search_dateclose_end) {
	$tmparray = dol_getdate($search_dateclose_end);
	$param .= '&search_date_endday='.urlencode($tmparray['mday']);
	$param .= '&search_date_endmonth='.urlencode($tmparray['mon']);
	$param .= '&search_date_endyear='.urlencode($tmparray['year']);
}
// List of mass actions available
$arrayofmassactions = array(
	//'presend'=>img_picto('', 'email', 'class="pictofixedwidth"').$langs->trans("SendByMail"),
	//'builddoc'=>img_picto('', 'pdf', 'class="pictofixedwidth"').$langs->trans("PDFMerge"),
);
if ($permissiontoadd) {
	$arrayofmassactions['presendonclose'] = img_picto('', 'close_title', 'class="pictofixedwidth"').$langs->trans("Close");
	$arrayofmassactions['reopen'] = img_picto('', 'folder-open', 'class="pictofixedwidth"').$langs->trans("ReOpen");
}
if ($permissiontodelete) {
	$arrayofmassactions['predelete'] = img_picto('', 'delete', 'class="pictofixedwidth"').$langs->trans("Delete");
}
if (GETPOST('nomassaction', 'int') || in_array($massaction, array('presend', 'predelete'))) {
	$arrayofmassactions = array();
}
$massactionbutton = $form->selectMassAction('', $arrayofmassactions);

print '<form method="POST" id="searchFormList" action="'.$_SERVER["PHP_SELF"].'">'."\n";
if ($optioncss != '') {
	print '<input type="hidden" name="optioncss" value="'.$optioncss.'">';
}
print '<input type="hidden" name="token" value="'.newToken().'">';
print '<input type="hidden" name="formfilteraction" id="formfilteraction" value="list">';
print '<input type="hidden" name="action" value="list">';
print '<input type="hidden" name="sortfield" value="'.$sortfield.'">';
print '<input type="hidden" name="sortorder" value="'.$sortorder.'">';
print '<input type="hidden" name="contextpage" value="'.$contextpage.'">';
print '<input type="hidden" name="mode" value="'.$mode.'" >';

if ($socid) {
	print '<input type="hidden" name="socid" value="'.$socid.'" >';
}
if ($projectid) {
	print '<input type="hidden" name="projectid" value="'.$projectid.'" >';
}

$url = DOL_URL_ROOT.'/ticket/card.php?action=create'.($socid ? '&socid='.$socid : '').($projectid ? '&origin=projet_project&originid='.$projectid : '');
if (!empty($socid)) {
	$url .= '&socid='.$socid;
}
$newcardbutton = dolGetButtonTitle($langs->trans('NewTicket'), '', 'fa fa-plus-circle', $url, '', $user->rights->ticket->write);

$picto = 'ticket';
if ($socid > 0) {
	$picto = '';
}

print_barre_liste($title, $page, $_SERVER["PHP_SELF"], $param, $sortfield, $sortorder, $massactionbutton, $num, $nbtotalofrecords, $picto, 0, $newcardbutton, '', $limit, 0, 0, 1);

if ($mode == 'mine') {
	print '<div class="opacitymedium">'.$langs->trans('TicketAssignedToMeInfos').'</div><br>';
}
// Add code for pre mass action (confirmation or email presend form)
$topicmail = "SendTicketRef";
$modelmail = "ticket";
$objecttmp = new Ticket($db);
$trackid = 'tic'.$object->id;
include DOL_DOCUMENT_ROOT.'/core/tpl/massactions_pre.tpl.php';

// confirm auto send on close
if ($massaction == 'presendonclose') {
	$hidden_form = array([
		"type" => "hidden",
		"name" => "massaction",
		"value" => "close"
	]);
	$selectedchoice = (!empty($conf->global->TICKET_NOTIFY_AT_CLOSING)) ? "yes" : "no";
	print $form->formconfirm($_SERVER["PHP_SELF"], $langs->trans("ConfirmMassTicketClosingSendEmail"), $langs->trans("ConfirmMassTicketClosingSendEmailQuestion"), 'confirm_send_close', $hidden_form, $selectedchoice, 0, 200, 500, 1);
}

if ($search_all) {
	$setupstring = '';
	foreach ($fieldstosearchall as $key => $val) {
		$fieldstosearchall[$key] = $langs->trans($val);
		$setupstring .= $key."=".$val.";";
	}
	print '<!-- Search done like if PRODUCT_QUICKSEARCH_ON_FIELDS = '.$setupstring.' -->'."\n";
	print '<div class="divsearchfieldfilter">'.$langs->trans("FilterOnInto", $search_all).join(', ', $fieldstosearchall).'</div>'."\n";
}

$moreforfilter = '';
/*$moreforfilter.='<div class="divsearchfield">';
$moreforfilter.= $langs->trans('MyFilter') . ': <input type="text" name="search_myfield" value="'.dol_escape_htmltag($search_myfield).'">';
$moreforfilter.= '</div>';*/

$parameters = array();
$reshook = $hookmanager->executeHooks('printFieldPreListTitle', $parameters, $object); // Note that $action and $object may have been modified by hook
if (empty($reshook)) {
	$moreforfilter .= $hookmanager->resPrint;
} else {
	$moreforfilter = $hookmanager->resPrint;
}

if (!empty($moreforfilter)) {
	print '<div class="liste_titre liste_titre_bydiv centpercent">';
	print $moreforfilter;
	print '</div>';
}

$varpage = empty($contextpage) ? $_SERVER["PHP_SELF"] : $contextpage;
$selectedfields = $form->multiSelectArrayWithCheckbox('selectedfields', $arrayfields, $varpage); // This also change content of $arrayfields
$selectedfields .= (count($arrayofmassactions) ? $form->showCheckAddButtons('checkforselect', 1) : '');

print '<div class="div-table-responsive">'; // You can use div-table-responsive-no-min if you dont need reserved height for your table
print '<div class="div-table-responsive-inside">';
print '<table class="tagtable nobottomiftotal liste'.($moreforfilter ? " listwithfilterbefore" : "").'">'."\n";


// Fields title search
// --------------------------------------------------------------------
print '<tr class="liste_titre">';
foreach ($object->fields as $key => $val) {
	$cssforfield = (empty($val['csslist']) ? (empty($val['css']) ? '' : $val['css']) : $val['csslist']);
	if ($key == 'fk_statut') {
		$cssforfield .= ($cssforfield ? ' ' : '').'center';
	} elseif (in_array($val['type'], array('date', 'datetime', 'timestamp'))) {
		$cssforfield .= ($cssforfield ? ' ' : '').'center';
	} elseif (in_array($val['type'], array('timestamp'))) {
		$cssforfield .= ($cssforfield ? ' ' : '').'nowrap';
	} elseif (in_array($val['type'], array('double(24,8)', 'double(6,3)', 'integer', 'real', 'price')) && $val['label'] != 'TechnicalID' && empty($val['arrayofkeyval'])) {
		$cssforfield .= ($cssforfield ? ' ' : '').'right';
	}
	if (!empty($arrayfields['t.'.$key]['checked'])) {
		if ($key == 'progress') {
			print '<td class="liste_titre right'.($cssforfield ? ' '.$cssforfield : '').'">';
			print '<input type="text" class="flat maxwidth50" name="search_'.$key.'" value="'.dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]).'">';
			print '</td>';
		} elseif ($key == 'type_code') {
			print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
			$formTicket->selectTypesTickets(dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]), 'search_'.$key.'', '', 2, 1, 1, 0, ($val['css'] ? $val['css'] : 'maxwidth150'));
			print '</td>';
		} elseif ($key == 'category_code') {
			print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
			$formTicket->selectGroupTickets(dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]), 'search_'.$key.'', '', 2, 1, 1, 0, ($val['css'] ? $val['css'] : 'maxwidth150'));
			print '</td>';
		} elseif ($key == 'severity_code') {
			print '<td class="liste_titre center'.($cssforfield ? ' '.$cssforfield : '').'">';
			$formTicket->selectSeveritiesTickets(dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]), 'search_'.$key.'', '', 2, 1, 1, 0, ($val['css'] ? $val['css'] : 'maxwidth150'));
			print '</td>';
		} elseif ($key == 'fk_user_assign' || $key == 'fk_user_create') {
			print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
			print $form->select_dolusers((empty($search[$key]) ? '' : $search[$key]), 'search_'.$key, 1, null, 0, '', '', '0', 0, 0, '', 0, '', ($val['css'] ? $val['css'] : 'maxwidth100'));
			print '</td>';
		} elseif ($key == 'fk_statut') {
			$arrayofstatus = array();
			$arrayofstatus['openall'] = '-- '.$langs->trans('OpenAll').' --';
			foreach ($object->statuts_short as $key2 => $val2) {
				if ($key2 == Ticket::STATUS_CLOSED) {
					$arrayofstatus['closeall'] = '-- '.$langs->trans('ClosedAll').' --';
				}
				$arrayofstatus[$key2] = $val2;
			}
			print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
			//var_dump($arrayofstatus);
			//var_dump($search['fk_statut']);
			//var_dump(array_values($search[$key]));
			$selectedarray = null;
			if (!empty($search[$key])) {
				$selectedarray = array_values($search[$key]);
			}
			print Form::multiselectarray('search_fk_statut', $arrayofstatus, $selectedarray, 0, 0, 'minwidth100imp maxwidth150', 1, 0, '', '', '');
			print '</td>';
		} elseif ($key == "fk_soc") {
			print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'"><input type="text" class="flat maxwidth75" name="search_societe" value="'.dol_escape_htmltag($search_societe).'"></td>';
		} elseif ($key == "datec" || $key == 'date_read' || $key == 'date_close') {
			print '<td class="liste_titre center">';
			print '<div class="nowrap">';
			switch ($key) {
				case 'datec':
					print $form->selectDate($search_date_start ?: -1, 'search_date_start', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("From"));
					break;
				case 'date_read':
					print $form->selectDate($search_dateread_start ?: -1, 'search_dateread_start', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("From"));
					break;
				case 'date_close':
					print $form->selectDate($search_dateclose_start ?: -1, 'search_dateclose_start', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("From"));
			}
			print '</div>';
			print '<div class="nowrap">';
			switch ($key) {
				case 'datec':
					print $form->selectDate($search_date_end ?: -1, 'search_date_end', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("to"));
					break;
				case 'date_read':
					print $form->selectDate($search_dateread_end ?: -1, 'search_dateread_end', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("to"));
					break;
				case 'date_close':
					print $form->selectDate($search_dateclose_end ?: -1, 'search_dateclose_end', 0, 0, 1, '', 1, 0, 0, '', '', '', '', 1, '', $langs->trans("to"));
			}
			print '</div>';
			print '</td>';
		} else {
			print '<td class="liste_titre'.($cssforfield ? ' '.$cssforfield : '').'">';
			if (!empty($val['arrayofkeyval']) && is_array($val['arrayofkeyval'])) {
				print $form->selectarray('search_'.$key, $val['arrayofkeyval'], $search[$key], $val['notnull'], 0, 0, '', 1, 0, 0, '', 'maxwidth100', 1);
			} elseif (strpos($val['type'], 'integer:') === 0) {
				print $object->showInputField($val, $key, $search[$key], '', '', 'search_', 'maxwidth150', 1);
			} elseif (!preg_match('/^(date|timestamp)/', $val['type'])) {
				print '<input type="text" class="flat maxwidth75" name="search_'.$key.'" value="'.dol_escape_htmltag(empty($search[$key]) ? '' : $search[$key]).'">';
			}
			print '</td>';
		}
	}
}
// Extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_search_input.tpl.php';

// Fields from hook
$parameters = array('arrayfields'=>$arrayfields);
$reshook = $hookmanager->executeHooks('printFieldListOption', $parameters, $object); // Note that $action and $object may have been modified by hook
print $hookmanager->resPrint;
// Action column
print '<td class="liste_titre maxwidthsearch">';
$searchpicto = $form->showFilterButtons();
print $searchpicto;
print '</td>';
print '</tr>'."\n";


// Fields title label
// --------------------------------------------------------------------
print '<tr class="liste_titre">';
foreach ($object->fields as $key => $val) {
	$cssforfield = (empty($val['csslist']) ? (empty($val['css']) ? '' : $val['css']) : $val['csslist']);
	if ($key == 'fk_statut' || $key == 'severity_code') {
		$cssforfield .= ($cssforfield ? ' ' : '').'center';
	} elseif (in_array($val['type'], array('date', 'datetime', 'timestamp'))) {
		$cssforfield .= ($cssforfield ? ' ' : '').'center';
	} elseif (in_array($val['type'], array('timestamp'))) {
		$cssforfield .= ($cssforfield ? ' ' : '').'nowrap';
	} elseif (in_array($val['type'], array('double(24,8)', 'double(6,3)', 'integer', 'real', 'price')) && $val['label'] != 'TechnicalID' && empty($val['arrayofkeyval'])) {
		$cssforfield .= ($cssforfield ? ' ' : '').'right';
	}
	if (!empty($arrayfields['t.'.$key]['checked'])) {
		print getTitleFieldOfList($arrayfields['t.'.$key]['label'], 0, $_SERVER['PHP_SELF'], 't.'.$key, '', $param, ($cssforfield ? 'class="'.$cssforfield.'"' : ''), $sortfield, $sortorder, ($cssforfield ? $cssforfield.' ' : ''))."\n";
	}
}
$totalarray = array(
	'nbfield' => 0,
);
// Extra fields
include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_search_title.tpl.php';
// Hook fields
$parameters = array(
	'arrayfields' => $arrayfields,
	'param' => $param,
	'sortfield' => $sortfield,
	'sortorder' => $sortorder,
	'totalarray' => &$totalarray,
);
$reshook = $hookmanager->executeHooks('printFieldListTitle', $parameters, $object); // Note that $action and $object may have been modified by hook
print $hookmanager->resPrint;
print getTitleFieldOfList($selectedfields, 0, $_SERVER["PHP_SELF"], '', '', '', '', $sortfield, $sortorder, 'center maxwidthsearch ')."\n";
print '</tr>'."\n";


// Detect if we need a fetch on each output line
$needToFetchEachLine = 0;
if (isset($extrafields->attributes[$object->table_element]['computed']) && is_array($extrafields->attributes[$object->table_element]['computed']) && count($extrafields->attributes[$object->table_element]['computed']) > 0) {
	foreach ($extrafields->attributes[$object->table_element]['computed'] as $key => $val) {
		if (preg_match('/\$object/', $val)) {
			$needToFetchEachLine++; // There is at least one compute field that use $object
		}
	}
}


// Loop on record
// --------------------------------------------------------------------
$i = 0;
$totalarray = array();
$totalarray['nbfield'] = 0;
$now = dol_now();

$cacheofoutputfield = array();
while ($i < ($limit ? min($num, $limit) : $num)) {
	$obj = $db->fetch_object($resql);
	if (empty($obj)) {
		break; // Should not happen
	}

	// Store properties in $object
	$object->setVarsFromFetchObj($obj);
	$object->status = $object->fk_statut; // fk_statut is deprecated

	// Show here line of result
	print '<tr class="oddeven">';
	foreach ($object->fields as $key => $val) {
		$cssforfield = (empty($val['csslist']) ? (empty($val['css']) ? '' : $val['css']) : $val['csslist']);
		if (in_array($val['type'], array('date', 'datetime', 'timestamp'))) {
			$cssforfield .= ($cssforfield ? ' ' : '').'center';
		}
		if (in_array($val['type'], array('timestamp'))) {
			$cssforfield .= ($cssforfield ? ' ' : '').'nowrap';
		}
		if (in_array($key, array('ref', 'fk_project'))) {
			$cssforfield .= ($cssforfield ? ' ' : '').'nowraponall';
		}
		if ($key == 'fk_statut' || $key == 'severity_code') {
			$cssforfield .= ($cssforfield ? ' ' : '').'center';
		}
		if (!empty($arrayfields['t.'.$key]['checked'])) {
			print '<td';
			if ($cssforfield || (array_key_exists('css', $val) && $val['css'])) {
				print ' class="';
			}
			print $cssforfield;
			if ($cssforfield && array_key_exists('css', $val) && $val['css']) {
				print ' ';
			}
			if (array_key_exists('css', $val)) {
				print $val['css'];
			}
			if ($cssforfield || (array_key_exists('css', $val) && $val['css'])) {
				print '"';
			}
			print '>';
			if ($key == 'fk_statut') {
				print $object->getLibStatut(5);
			} elseif ($key == 'subject') {
				$s = $obj->subject;
				print '<span title="'.dol_escape_htmltag($s).'">';
				print dol_escape_htmltag($s);
				print '</span>';
			} elseif ($key == 'type_code') {
				$s = $langs->getLabelFromKey($db, 'TicketTypeShort'.$object->type_code, 'c_ticket_type', 'code', 'label', $object->type_code);
				print '<span title="'.dol_escape_htmltag($s).'">';
				print $s;
				print '</span>';
			} elseif ($key == 'category_code') {
				$s = $langs->getLabelFromKey($db, 'TicketCategoryShort'.$object->category_code, 'c_ticket_category', 'code', 'label', $object->category_code);
				print '<span title="'.dol_escape_htmltag($s).'">';
				print $s;
				print '</span>';
			} elseif ($key == 'severity_code') {
				$s = $langs->getLabelFromKey($db, 'TicketSeverityShort'.$object->severity_code, 'c_ticket_severity', 'code', 'label', $object->severity_code);
				print '<span title="'.dol_escape_htmltag($s).'">';
				print $s;
				print '</span>';
			} elseif ($key == 'tms') {
				print dol_print_date($db->jdate($obj->$key), 'dayhour', 'tzuser');
			} elseif ($key == 'fk_user_create') {
				if ($object->fk_user_create > 0) {
					if (isset($conf->cache['user'][$object->fk_user_create])) {
						$user_temp = $conf->cache['user'][$object->fk_user_create];
					} else {
						$user_temp = new User($db);
						$user_temp->fetch($object->fk_user_create);
						$conf->cache['user'][$object->fk_user_create] = $user_temp;
					}
					print $user_temp->getNomUrl(-1);
				}
			} elseif ($key == 'fk_user_assign') {
				if ($object->fk_user_assign > 0) {
					if (isset($conf->cache['user'][$object->fk_user_assign])) {
						$user_temp = $conf->cache['user'][$object->fk_user_assign];
					} else {
						$user_temp = new User($db);
						$user_temp->fetch($object->fk_user_assign);
						$conf->cache['user'][$object->fk_user_assign] = $user_temp;
					}
					print $user_temp->getNomUrl(-1);
				}
			} elseif (in_array($val['type'], array('date', 'datetime', 'timestamp'))) {
				print $object->showOutputField($val, $key, $db->jdate($obj->$key), '');
			} elseif ($key == 'ref') {
				print $object->showOutputField($val, $key, $obj->$key, '');

				// display a warning on untreated tickets
				$is_open = ($object->status != Ticket::STATUS_CLOSED && $object->status != Ticket::STATUS_CANCELED );
				$should_show_warning = (!empty($conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE) || !empty($conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE));
				if ($is_open && $should_show_warning) {
					$date_last_msg_sent = (int) $object->date_last_msg_sent;
					$hour_diff = ($now - $date_last_msg_sent) / 3600 ;

					if (!empty($conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE && $date_last_msg_sent == 0)) {
						$creation_date =  $object->datec;
						$hour_diff_creation = ($now - $creation_date) / 3600 ;
						if ($hour_diff_creation > $conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE) {
							print " " . img_picto($langs->trans('Late') . ' : ' . $langs->trans('TicketsDelayForFirstResponseTooLong', $conf->global->TICKET_DELAY_BEFORE_FIRST_RESPONSE), 'warning', 'style="color: red;"', false, 0, 0, '', '');
						}
					} elseif (!empty($conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE) && $hour_diff > $conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE) {
						print " " . img_picto($langs->trans('Late') . ' : ' . $langs->trans('TicketsDelayFromLastResponseTooLong', $conf->global->TICKET_DELAY_SINCE_LAST_RESPONSE), 'warning');
					}
				}
			} else {	// Example: key=fk_soc, obj->key=123 val=array('type'=>'integer', ...
				$tmp = explode(':', $val['type']);
				if ($tmp[0] == 'integer' && !empty($tmp[1]) && class_exists($tmp[1])) {
					// It is a type of an foreign field. We will try to reduce the number of fetch that the showOutputField is making.
					//var_dump('eeee-'.$key.'-'.$obj->$key.'-'.$val['type']);
					if ($key && $obj->$key && $val['type'] && array_key_exists($key.'-'.$obj->$key.'-'.$val['type'], $cacheofoutputfield)) {
						$result = $cacheofoutputfield[$key.'-'.$obj->$key.'-'.$val['type']];
					} else {
						$result = $object->showOutputField($val, $key, $obj->$key, '');
						$cacheofoutputfield[$key.'-'.$obj->$key.'-'.$val['type']] = $result;
					}
				} else {
					$result = $object->showOutputField($val, $key, $obj->$key, '');
				}
				print $result;
			}

			print '</td>';
			if (!$i) {
				$totalarray['nbfield']++;
			}
			if (!empty($val['isameasure']) && $val['isameasure'] == 1) {
				if (!$i) {
					$totalarray['pos'][$totalarray['nbfield']] = 't.'.$key;
				}
				if (!isset($totalarray['val'])) {
					$totalarray['val'] = array();
				}
				if (!isset($totalarray['val']['t.'.$key])) {
					$totalarray['val']['t.'.$key] = 0;
				}
				$totalarray['val']['t.'.$key] += $object->$key;
			}
		}
	}
	// Extra fields
	include DOL_DOCUMENT_ROOT.'/core/tpl/extrafields_list_print_fields.tpl.php';
	// Fields from hook
	$parameters = array('arrayfields'=>$arrayfields, 'object'=>$object, 'obj'=>$obj, 'i'=>$i, 'totalarray'=>&$totalarray);
	$reshook = $hookmanager->executeHooks('printFieldListValue', $parameters, $object); // Note that $action and $object may have been modified by hook
	print $hookmanager->resPrint;
	// Action column
	print '<td class="nowrap center">';
	if ($massactionbutton || $massaction) {   // If we are in select mode (massactionbutton defined) or if we have already selected and sent an action ($massaction) defined
		$selected = 0;
		if (in_array($obj->rowid, $arrayofselected)) {
			$selected = 1;
		}
		print '<input id="cb'.$obj->rowid.'" class="flat checkforselect" type="checkbox" name="toselect[]" value="'.$obj->rowid.'"'.($selected ? ' checked="checked"' : '').'>';
	}
	print '</td>';
	if (!$i) {
		$totalarray['nbfield']++;
	}

	print '</tr>'."\n";

	$i++;
}

// Show total line
include DOL_DOCUMENT_ROOT.'/core/tpl/list_print_total.tpl.php';


// If no record found
if ($num == 0) {
	$colspan = 1;
	foreach ($arrayfields as $key => $val) {
		if (!empty($val['checked'])) {
			$colspan++;
		}
	}
	print '<tr><td colspan="'.$colspan.'"><span class="opacitymedium">'.$langs->trans("NoRecordFound").'</span></td></tr>';
}


$db->free($resql);

$parameters = array('arrayfields'=>$arrayfields, 'sql'=>$sql);
$reshook = $hookmanager->executeHooks('printFieldListFooter', $parameters, $object); // Note that $action and $object may have been modified by hook
print $hookmanager->resPrint;

print '</table>'."\n";
print '</div>'."\n";
print '</div>'."\n";	// end div-responsive-inside

print '</form>'."\n";



if (in_array('builddoc', $arrayofmassactions) && ($nbtotalofrecords === '' || $nbtotalofrecords)) {
	$hidegeneratedfilelistifempty = 1;
	if ($massaction == 'builddoc' || $action == 'remove_file' || $show_files) {
		$hidegeneratedfilelistifempty = 0;
	}

	require_once DOL_DOCUMENT_ROOT.'/core/class/html.formfile.class.php';
	$formfile = new FormFile($db);

	// Show list of available documents
	$urlsource = $_SERVER['PHP_SELF'].'?sortfield='.$sortfield.'&sortorder='.$sortorder;
	$urlsource .= str_replace('&amp;', '&', $param);

	$filedir = $diroutputmassaction;
	$genallowed = $permissiontoread;
	$delallowed = $permissiontoadd;

	print $formfile->showdocuments('massfilesarea_ticket', '', $filedir, $urlsource, 0, $delallowed, '', 1, 1, 0, 48, 1, $param, $title, '', '', '', null, $hidegeneratedfilelistifempty);
}

// End of page
llxFooter();
$db->close();